Program Manager, Partnered Carrier ProgramDESCRIPTION
The Partnered Carrier Program (PCP) team is seeking a highly motivated Program Manager for launching and expanding PCP in Australia.
The successful candidate will be responsible for supporting new launches and the expansion of the program.
This will be a diverse and highly visible role requiring a strong aptitude for building partnerships with and influencing a wide range of stakeholders at every level of the business.
You will establish yourself as a Subject Matter Expert in a fast-moving, ambiguous, and high-pressure environment, relentlessly advocating for our sellers with partners who have multiple competing priorities.
Interfacing with the Tech, Sales, Supply Chain, Transportation, and Operations teams, you will contribute to the development of customer-centric fulfillment.
Key job responsibilities Contribute and lead expansion projects within the Australia Partnered Carrier Program to support business and selection growth.Scope, develop, and implement end-to-end technical/business solutions for PCP lanes.Own the performance of the program and be responsible for the success of sellers.Contribute to process improvements and cost optimization initiatives in collaboration with internal and external stakeholders.Prioritize projects and feature requests, evaluate and set stakeholder expectations.Develop and maintain strong communication processes to ensure smooth and efficient flow of accurate information across various Amazon teams.Support and manage critical relations with external partners from the initial phase of the project to its execution and train them to the required Amazon processes.Possess a combination of practical and intellectual skills and an ability to shift and adapt to different tasks that vary between complex analyses and hands-on project and operations management.Strong focus on quantitative data working with large datasets and able to use the appropriate software for this scale.Willingness to travel domestically.BASIC QUALIFICATIONS
• Bachelor's degree; 5+ years of experience in operations, retail, and/or consulting, with a history of owning/driving results.
• High attention to detail and proven ability to manage multiple, competing priorities simultaneously.
• Experience problem-solving, including the ability to recognize non-obvious patterns.
• Strong written and verbal communication skills where statements are high-impact, relevantly pitched for the audience, and frugal on time.
PREFERRED QUALIFICATIONS
• Strong data analysis skills - Ability to produce, interpret, and draw conclusions from data.
• Sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position.
• Business case decision-making, complex problem-solving capabilities, and attention to detail.
• Excellent communication skills with the ability to communicate and influence effectively at all levels.
• Team player who can facilitate successful project work, operating to deadlines.
• Proven track record of delivering projects within scope, time, budget, and quality.
• Experience with analytical tools such as data warehouse tables: SQL / Visual Basic / Power BI.
Acknowledgement of country:
In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community.
We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
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