Program Improvement Coordinator - Population Health and Aged CareWA, Australia
Job DescriptionAbout Us At WA Primary Health Alliance (WAPHA), we are dedicated to transforming and sustaining primary health care across Western Australia. As one of the 31 Primary Health Networks (PHNs) in Australia, we proudly manage three PHNs, guided by our 2023 - 2026 Strategic Plan. Since our establishment in 2015, we've been committed to strengthening primary care through innovative partnerships and a 'one health system' approach, ensuring better access to services and improved health outcomes.
Our work focuses on:
Supporting general practices to deliver top-quality patient care.Funding local primary health services tailored to community needs.Connecting local services to simplify the health care system.Leading system-wide reform for long-term impact.As an organisation that thrives in a dynamic environment, we embrace change and seek team members who are adaptable and flexible in their approach.
We are proud to be an inclusive organisation, welcoming applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people from diverse cultures, and people living with disabilities.
Are you passionate about improving health outcomes for diverse communities? As the Program Improvement Coordinator – Population Health and Aged Care, you will play a pivotal role in enhancing the quality of services across WA. By driving continuous quality improvement, monitoring performance, and fostering collaboration among service providers, you will make a lasting impact on the lives of individuals accessing population health and aged care services.
This role offers an opportunity to contribute to the development, procurement, and implementation of new services while leveraging your skills in data analysis, stakeholder engagement, and quality improvement.
This role will be offered as a Full-time Maximum-Term contract for 2 years and offers the flexibility to work from home and office. Core responsibilities: Program Improvement:
Develop and implement continuous improvement plans to elevate service delivery.Apply quality improvement methodologies and tools to address challenges and drive outcomes.Facilitate knowledge-sharing forums such as communities of practice among service providers to promote best practices and integration.Stakeholder Engagement:
Build and maintain relationships with service providers, internal stakeholders, and other partners.Influence and support stakeholders to implement change and achieve shared objectives.Act as a subject matter expert on population health and aged care, providing guidance and advice.Program Development:
Contribute to the planning, procurement, and implementation of new health and aged care services.Participate in evaluation panels for tenders to ensure services meet community needs.Monitoring and Evaluation:
Evaluate program outcomes using both qualitative and quantitative data.Collaborate with stakeholders to ensure the quality, effectiveness, and efficiency of services.Develop reports that track progress and highlight areas of success and improvement.Professional and Organisational Alignment:
Maintain compliance with relevant legislation, policies, and procedures.Engage in professional development to enhance skills and knowledge.Actively participate in organisational meetings and quality improvement initiatives.What We're Looking For To succeed in this role, you'll bring:
Tertiary qualification in a health-related field with extensive clinical experience in chronic conditions or aged care service delivery.Proven ability to build and maintain collaborative relationships with internal and external stakeholders.Excellent communication skills, including complex written reporting and the ability to communicate with influence.Demonstrated experience in quality improvement activities, with knowledge and application of quality improvement methodologies.Effective change management and leadership skills.Demonstrated skills and experience in data analysis, particularly related to service delivery, with a proven ability to develop practical solutions to drive continuous improvement.Experience working with culturally diverse groups, including Aboriginal and Torres Strait Islander communities.Clinicians who meet the requirements for registration or eligible membership with a regulatory body, e.g. AHPRA, AASW. (Preferred)What we offer Enjoy a hybrid work model, combining the flexibility of working from home with access to our state-of-the-art Subiaco office.We're dedicated to your growth, with a strong commitment to employee development and professional learning opportunities.Take advantage of generous salary packaging, with up to $15,900 for general living expenses and $2,650 for entertainment, tax-free each year.Access to an Employee Assistance Program for professional and confidential support when you need it.Additional paid parental leave to help balance work and family life.Enjoy a paid day off during our Christmas shutdown period.Benefit from our $200 annual health and wellbeing reimbursement.Unlock thousands of learning opportunities with full access to LinkedIn Learning.Study leave options available to support your academic pursuits.Option to purchase additional leave for greater work-life balance.Access long service leave after 7 years if eligible, with a full 13 weeks available after 10 years of continuous service.To Apply Please submit your application by clicking the 'Apply' button. Your application should include your CV along with a cover letter. The cover letter should outline your interest in working for WAPHA and address the selection criteria as outlined in the job advertisement demonstrating your skills and experience relevant to the requirements of this role. Applications close 11:59pm Sunday 12 th January 2025. WAPHA reserves the right to commence shortlisting prior to the advertised close date. If you have any queries please email ******. Please note that applications must be submitted via the link provided – applications received by email will not be accepted. Applicants must hold current, unrestricted working rights in Australia to be eligible for this role. Candidates without valid authorisation to work in Australia will not be considered. Successful candidates will be required to provide relevant qualifications, along with documentation including a valid visa (if applicable), passport, and National police check upon request.
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