Program Director, Enterprise Service Management

Join us in driving transformative change at Western Sydney University, where innovation and excellence converge. Our Enterprise Service Management (ESM) Program stands at the forefront of our digital transformation journey, reshaping our organisational landscape with innovative technologies and streamlined processes.About the roleAs the Senior Leader of our ESM Program, youll leverage your expertise to lead strategic initiatives, utilising the ServiceNow platform to innovate our operational frameworks. You will develop comprehensive strategies, facilitate seamless execution, and foster a culture of continuous improvement.Your responsibilities also include overseeing program performance, optimising outcomes through effective vendor management, procurement strategies, and contract oversight. With your exceptional project management skills, youll ensure that projects adhere to timelines, budgets, and quality standards, contributing to the overall success of our initiatives.About YouYou have a tertiary qualification in a relevant field and a demonstrated history of successfully managing intricate transformation projects. You will bring extensive leadership experience, particularly in navigating organisational change and driving impactful business enhancement initiatives. Your comprehension of how strategic organisational goals align with program objectives is matched by your exceptional commercial acumen, honed through adept vendor management, procurement strategies, and meticulous contract oversight.As a natural leader, you excel in motivating teams to excel within project parameters. Your communication skills, both written and verbal, combined with advanced analytical abilities, equips you to effectively navigate complex issues, ensuring smooth progress even in challenging situations.Why Join UsContribute to pioneering initiatives driving digital transformation within higher education.Collaborate with a diverse team of professionals dedicated to excellence and innovation.Enjoy a dynamic work environment that fosters professional growth and development.Flexible work options including up to 2 days working from homeIf you are passionate about leading transformative change and possess the requisite skills and qualifications, we invite you to join us on this exciting journey.This is a full-time, fixed-term position for 2 years based at our Hawkesbury campus (Richmond NSW).Remuneration:A senior renumeration packages applies to this appointmentReport this job advertDon't provide your bank or credit card details when applying for jobs.#J-18808-Ljbffr