Are you passionate about making a difference in the lives of those living in rural and remote areas? We are looking for an experienced Coordinator to improve healthcare accessibility for vulnerable and culturally diverse communities across rural and remote areas of Western Queensland. If you or someone you know is up for the challenge, keep reading!
The Role The After Hours Coordinator is responsible for overseeing Western Queensland PHN (WQPHN)'s after-hours health programs to improve healthcare accessibility for vulnerable and culturally diverse communities across rural and remote areas of Western Queensland. This role ensures that after-hours services align with community needs through coordinated telehealth and primary healthcare support.
This role will: Manage after-hours programs, develop work plans, set objectives, and monitor program activities, ensuring alignment with regional needs.Collaborate with RFDS General Practitioners and HHS Primary Health Care staff to ensure continuity of care.Improve access for vulnerable populations and those at risk of poorer health outcomes.Lead the development of comprehensive health needs assessments, identifying barriers and gaps in after-hours care services and recommending strategies for improvement.Collect and analyse data on program performance, health outcomes, and access issues, and prepare evidence-based reports to inform WQPHN's commissioning activities.Represent WQPHN's after-hours programs in meetings, events, and regional forums to advocate for improved health service access and build awareness.Promote the use of after-hours services within communities, particularly in remote areas with high seasonal populations, ensuring that service delivery meets community and environmental demands.Collaborate with clinical and non-clinical teams to integrate culturally appropriate and holistic care within all after-hours programs, particularly for Aboriginal and Torres Strait Islander populations and those from diverse cultural backgrounds.Monitor and address barriers to service accessibility, including geographic, socioeconomic, and linguistic factors, providing solutions that enhance care delivery.The Right Person The successful candidate will have experience in a similar Coordinator role with a solid understanding of health services access challenges within rural and remote communities. You also have had exposure to primary health, Aboriginal and Torres Strait Islander health and/or allied health services or industry equivalent.
You have a solid foundational understanding of funding agreements and have the ability to prepare and present business communications and reports to support the achievement of the agreement KPIs.
Strong project management skills and ability to manage multiple program responsibilities.
You possess high-level communication and relationship building skills, with the ability to consult, negotiate and resolve issues and build a trusted network within local communities, vital in ensuring effective delivery and reach of targeted initiatives.
If you have a passion for contributing to better health outcomes for rural and remote communities, that lead to integrated health care solutions, then this may be the role for you.
Ideally, this important role will be based within the WQPHN patch; however, applicants are welcome to apply from across the state. Regular travel will be required across the WQPHN patch in order to successfully perform this role, and hybrid work from home arrangements also apply. The remuneration package includes attractive tax-exempt salary packaging options.
Our Commitment to Reconciliation WQPHN is committed to undertaking all work within a culturally inclusive, sensitive and safe framework that supports Reconciliation. The WQPHN Reconciliation Action Plan shows our commitment and dedication to embedding reconciliation initiatives into our everyday work.
Applications from Aboriginal and Torres Strait Islander candidates are strongly encouraged for all WQPHN positions.
How to Apply For the full position description containing the minimum qualifications and competencies for this role, please visit our website: www.wqphn.com.au/careers.
Expressions of interest and applications are to be accompanied with a cover letter explaining your candidacy for the role together with your resume detailing your work history, key achievements, qualifications and references.
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