AYVA Packaging is an Australian privately owned and operated plastic packaging company that specialises in producing and supplying high-quality plastic pails, barrels, cartridges & closures. Our people, customers, and environment are at the heart of what we do. Our state-of-the-art equipment and technology allow us to provide high-quality, innovative, and sustainable packaging solutions to meet the needs of all our customers.We have implemented sustainable and efficient manufacturing processes with products that are 100% recyclable as we believe in the conservation of our environment for generations to come.We are an enthusiastic group of people and family values guide how we interact with each other. Come and join us!About Our TeamWe are a company that walks the walk when it comes to our people. When you join our team, you will find that we have created a genuine environment with regular opportunities to connect with your colleagues.Other benefits include:Great working environment with family valuesOngoing training and developmentFlexible workingFresh Fruit weeklyOn-Site ParkingThe OpportunityBased on our Dandenong site and reporting to the General Manager, this role will strategically plan and schedule the manufacturing schedule in line with Operational needs and our customer's expectations. With your exceptional communication skills and your ability to work cross-functionally with teams in manufacturing, distribution and our valued customers, coordinate the timely release of production based on due dates and customer requirements.Your key responsibilities will be: -PlanningDaily Scheduling of machines assigned to you, based on the due date and customer requirementsAdjust the Schedule to include any downtime and revised delivery timesCoordinate the setup and running of special ordersPrint sales orders and verify the orders against the price lists and enter customer orders into SAP. Closely managing all production orders through MRP.Partner with Production Team on manning and machine requirements on a daily basis.Liaise with Procurement to ensure available stock for productionWork closely with Senior Management and sales to provide ETA's for stockAttend Customer planning meetingsCustomer ServiceEntering new customer sales orders and verifying that MOQ and lead times are correct. Consulting with customers to ensure we meet their delivery requirements.Provide exceptional customer service to our customers over the phone, with a key focus on resolving customer inquiries, troubleshooting problems, performing related administrative tasks, and educating customers on our products and services.About YouYou must be an Australian Citizen or have Australian permanent Residence.You will naturally have a friendly and patient disposition with an ability to engage others in conversations and want to contribute to working with a growing and innovative company.To be considered for this role you must be able to demonstrate:3 – 5 years experience in a similar role within manufacturingIn-depth knowledge and experience using SAP or similar ERP systemsHigh level of attention to detail and strong analytical skillsExcellent written and verbal communication skills.A proven ability to work with complexities.Highly organised and motivated with strong personal values including high integrity, reliability, and excellence.Ability to self-manage and work well under pressure in a fast-paced environmentAbility to work autonomously and within a team environmentAbility to prioritise, multitask and work cross-functionallyEqual Opportunity EmployerAt Ayva, we are committed to creating an inclusive workforce that reflects the community and the customers we serve. We welcome and encourage applications from all people regardless of age, gender, ethnicity, cultural background, or sexual orientation.#J-18808-Ljbffr