Product Support Specialist 2/2 FIFO RosterWe offer you an interesting position with a local focus in a global environment, to drive service successAbout the business and the role: ProReman is a long established and growing business.
The company is a part of the Parts & Services division of Epiroc, a leading productivity partner for the mining, infrastructure, and natural resources industries.
We are seeking a professional individual who will assist in customer project and reliability solutions for the company's hydraulic rock drill and related products.
The aim is to drive service success that improves customer satisfaction and maximizes customer retention.
Position requires domestic and international travel and a 2/2 roster, ideally located in major city.
To be successful you will be self-motivated and have an eye for detail.
We also believe you are passionate, organized, pro-active and collaborative in your approach.
This is a fast-paced and dynamic role in a transforming organization.
Essential position requirements: The ability to be adaptable, work independently and within a team, show initiative and take on a variety of tasksBe reliable, highly organized, have the ability to meet deadlines and perform under pressureExperience with RDSA or OEM products will be highly regardedA positive, friendly, and helpful attitude with a high customer focusUnderground mining industry knowledge, specifically with the processes associated with hydraulic rock drilling is desirableRelevant trade qualifications – Diesel Fitter equivalentNot compulsory however beneficial, Working at Heights, First Aid, Dogging Rigging certificates etc.Primary responsibilities: Operate and manage all on-site installations, commissioning, repair, maintenance, and test activitiesTrouble shooting and issue resolutionComplete drill rig and lubrication audits and reportsProject execution and data recordingProvide detailed reports from site visitsDocument processes for procedural developmentJoin our team and enter a world of innovation, commitment, and collaboration.
We want to invest in you and develop your career, to ensure you maximize your potential and are a valuable part of our high-performance team.
How to apply: All applications are held in the strictest confidence.
Please address how you meet with the essential position requirements in your cover letter and send through with your resume via the Apply for this job link at the bottom of this advertisement or email to .
Join the ProReman team and you'll become a part of a dynamic, supportive and inclusive work environment, with opportunities to further build your career within a global group, training and personal growth as well as a range of attractive employment benefits and remuneration.
We are an equal opportunity employer and encourage women, Aboriginal, Torres Strait Islander people and people from culturally diverse backgrounds to apply.
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