Product Support Officer

Details of the offer

Purchasing, Procurement & Inventory (Manufacturing, Transport & Logistics)Full timeVarley Group is an Australian company that has a rich history spanning over 138+ years. We have evolved into a highly successful, diverse, and multi-national engineering and manufacturing firm servicing a wide variety of major sectors including emergency service, defence, health care, cyber security, mining, marine, rail and more. Varley Group's network of subsidiaries includes: Norship, SEM Fire & Rescue, Air Boats International, EMC Electric Vehicles, IDES, Introspectus and Frame Group.With over 1,200 employees in the Varley Group, our company reputation is built on providing first-class work, manufacturing quality products, and providing unsurpassed service. It is our broad but specialised skills base, and employees that have a passion for doing a good job that gives us a competitive edge.Job SummaryWe have a permanent position located at our Ballarat site for a motivated and talented Product Support Officer to join our complex and bespoke company that supplies innovative vehicles to numerous fire and many other emergency services and private customers, both locally and overseas.Duties & ResponsibilitiesDevelopment & control of Production Lines BooksDevelopment & control of Production in-line Quality ProcessesAccountable for Production Quality Sign-off at each production stage & final vehicle QA sign-offDevelopment & control of Production Red-pen process managementDevelopment & control Safety ComplianceWorking closely with production to deliver Quality and Safety requirementsInvestigating/report on incidents, accidents and near missesSupport in the development of process maps, procedures, standards and work instructions to improve production and quality outcomesQuality and Safety administration tasks and material writingMaintenance of Safety and Quality materialsPromoting safety awareness and positive culture throughout the organizationSkills & Experience:To be considered for this role you will:Tertiary Qualification or industry experience in Quality and SafetyProven ability to collaborate, consult and build rapport with internal and external stakeholdersAbility to effectively communicate verbally and written and a strong eye for detailStrong organisational skills with an ability to balance competing demands, prioritise effectively and meet deadlinesAbility to manage corrective, remedial and preventative action to positively influence safety outcomesAuditor qualification or experienceExperience with ISO9001 Quality certification standardsA proven history or sound knowledge of Safety/Quality systemsA sound understanding of the practices and legislation that apply to WHSBe able to promote and drive a culture of safety, quality and continuous improvementA background in manufacturing environmentsWhy Us (the benefits!):Our people matter to us, so we provide:A "Safety First" cultureDiscounted Fitness Passport membership – giving you access to hundreds of fitness and sporting centres across AustraliaAccess to our employee assistance programEasy site access/parkingOpportunities for career development and further learningSupport to work across teams to build/broaden your skills and experienceOpportunities to work on and contribute to innovative, market leading projects and initiativesGreat life/work balance with flexible hoursTo Apply:If this sounds like the role you are looking for, please send your resume and a cover letter outlining your experience.We know that diverse teams are high performing teams. At Varley Group, we welcome applicants from diverse backgrounds and we are an Equal Employment Opportunity Employer.Are you interested in part-time hours? Would like a copy of the job advertisement in an alternative format or need support with your application? Please contact us via ******.
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