Product Support

Details of the offer

With the challenges of servicing remote sites, a diverse range of equipment, climates, and supported industries, Tutt Bryant's maintenance, engineering, and logistics teams are offered a great deal of opportunities, as well as some exciting challenges along the way.
Working in a mix of branch locations, field service, and on fixed-term project sites, Tutt Bryant's teams are provided with a wide variety of exposure to nationally significant projects, as well as opportunities to service and support some of the most cutting-edge equipment in Australia.
Maintenance, Engineering and Logistics within Tutt Bryant offers opportunities for:
Mechanical Engineers and Mechanic TradespersonsEquipment and Workshop TechniciansFreight & Import SpecialistsWarehousing and StoresHydraulics SpecialistsSpecialist Lifting ProfessionalsProject Engineers and ManagersLogistics ProfessionalsTechnical SupportField ServiceProduct SupportTutt Bryant Equipment is the organisation's Equipment Sales & After-Sales Support (Parts & Service) division. As a national multi-franchise distributor of earthmoving and construction equipment, Tutt Bryant Equipment exclusively represents a number of global brands in Australia. In addition to capital equipment sales, Tutt Bryant Equipment supports its customers in the provision of spare parts, consumables, mechanical service, repairs, and other support functions.
The Role & Your Requirements In this key role, you will be responsible for supporting our Service Team. You will be based at our Dandenong Branch and report to the Vic Service Manager.
Duties Partner with customers and the Tutt Bryant team to provide support and technical assistance for heavy plant.Maintain a high level of product knowledge and technical expertise.Provide in-field technical assistance when necessary.Deliver high-quality customer satisfaction.Work closely with other departments to deliver required outcomes.Assist in training of Tutt Bryant personnel in servicing, maintenance & safe working procedures.Skills & Experience A Heavy Plant mechanical qualification with 5+ years of experience.Excellent communication and time management skills, both internally and with our valued customer base.The capacity to take the lead in imparting company values, standards, and excellence.Well-developed computer skills.The ability to support our teams in our workshop and field service.Experience with construction equipment.Experience with diagnosing faults and repairing electrical and/or hydraulic products.Report quality concerns and customer feedback.Employee Benefits What we offer: Very attractive package including fully maintained company car, mobile phone, laptop computer.Career progression opportunities to support your employment goals.Good team environment with a strong company culture and values.Employee Benefits Scheme: A range of services including discounted hotel rates and car hire.Income protection insurance after qualifying period.How to Apply Join the team Are you up for a challenge? Take the first step by applying for this position.
If you believe you have the necessary skills to fulfil this role, please forward your resume and cover letter to:
Attention: Tom Cullen, TBE Vic Service Manager.
To view other vacant positions, please visit the careers page at careers/ to browse through our current job listings. Join us in shaping the future of Tutt Bryant Group. We look forward to hearing from you!
Tutt Bryant Group is an equal opportunity employer.


Posted on12 December 2024LocationDandenong, Melbourne VICWork TypeServiceClassificationTrades & ServicesAutomotive TradesDivisionTutt Bryant Equipment
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Nominal Salary: To be agreed

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