WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.
Reporting to the Project Support Supervisor, the Product Support Advisor will maximise operation time and product reliability by providing maintenance support and technical support issues across a diverse range of large mining equipment.
The Product Support Advisor will service the Paraburdoo area which is an iron ore mine located in the Pilbara region of Western Australia, 80km's south of Tom Price. This is a hands-on role (but less tool time) which requires you to carry out diagnosis, repairs and maintenance on customer Caterpillar equipment. As an Advisor, you will also be required to undertake regular equipment inspections leading by safe working practices and lifesaving rules.
Previous Field Service Technicians are encouraged to apply with good product knowledge. An opportunity where you can offer your expertise and a work ethic that will be conducted in a collaborative, team environment with a strong focus on safety.
Location: Rio Tinto Mine, Paraburdoo /Tom Price Region
Roster: FIFO from Perth - 8 days on, 6 days off, 12.5 hours per day inc. of 30 mins meal break
To be successful the following is required: Australian-recognised Heavy-Diesel Trade Certificate or equivalent.Prior Field Service or regional mine site experience on CAT fleet.The ability to advise, train, offer good customer service and jump on the tools when needed.Previous working product knowledge with Caterpillar products and systems.Sound maintenance and repairs experience with Large Trucks, Loaders, Dozers and Graders.Be well aligned and exhibit WesTrac's SPARC values of Safety, Pride, Accountability, Respect and Customer.Current Forklift Licence, EWP, Dogging & Basic Rigging, Working at Heights.What we offer: Opportunity to receive a referral bonus of $5000 as part of our Recommend and Spend program (Not applicable to international referrals).Job security with a consistent pipeline of work.Unrivalled training and development via The WesTrac Institute.Fantastic team environment and inclusive work culture.Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more.Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options.WesTrac Pty Ltd is committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates. WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion, and equality.
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