Product Specialist (Family Law)

Details of the offer

LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI one of the largest international LegalTech companies.
For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to Help lawyers who help people.
The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.
Working alongside our international team of passionate high achievers, you'll join a fast-growing technology business where things seldom stay the same for long.
With more than 1000 smart, caring and ambitious LEAPsters working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you'll find yourself in good company here.
Meet the Family Law team LEAP Family Law is a team of experienced family lawyers, legal professionals, skilled developers, innovative LEAP designers, and client focused operational experts.
With family law practice in mind, this newly formed team has embarked on a journey to enhance the core LEAP product and introduce new tools designed to address the unique challenges in family law.
What you'll do As this team focuses on building and improving more Family Law specific products and features, the Product Specialist will create global material to ensure that internal and external teams are up to date with these product releases and updates.
You will work with developers and content teams to get the up-to-date information that you need, and you'll use your exceptional communication skills to deliver this in a variety of forms including documentation, training videos and webinars.
You will see this through to client feedback ensuring client recommendations are communicated appropriately to developers.
Your day to day will include: Creating and editing online knowledge articles for all LEAP Family Law productsProducing Release Notes for product releasesTraining new and existing staff on using the software and demonstrating new featuresProducing videos for Marketing purposes and online learning platformsWorking with internal teams to obtain an in-depth understanding of the products and the documentation requirementsTranslating highly technical language into a voice for business audiencesProactively seeking new and innovative ways to produce and share contentRequirements You are proactive, hardworking and highly motivated to build your career in LegalTech. On top of that you'll need:
At least 2 years of LEAP product knowledge.Advanced writing and communication skills, including editing and proofreading.Strong attention to detail and the ability to express complex technical ideas in a simplified way.The ability to work across multiple product lines with high attention to detail.To be a confident speaker with outstanding presentation and facilitation skills.LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential.
If you meet some, but not all of the requirements above, we encourage you to still submit your application.
Benefits We build and develop a market leading, Legal Tech product, with offices in Australia, New Zealand, United States, Canada, United Kingdom and the Republic of Ireland.We are committed to innovation and global expansion of our products and are constantly utilising new technologies to better our client experience.Our hybrid work environment offers the best of both worlds; whether you prefer to be in the office or work from home, you have the flexibility to work however suits you.We encourage our employees to have a voice and to collaborate with each other to work on technical solutions. Of course, we have company visions and goals, but we want you to help us achieve these!We will invest our time and money in you to help develop your career. Open discussions and reviews will help us understand your career aspirations. Maybe it's a new certification you are after or an internal move to a new area; we will support you and your goals.As a LEAP Family Law employee, you will receive a competitive salary and bonus that is reviewed regularly, paid learning and development opportunities, access to an employee share scheme that has been highly profitable, free platinum gym membership, great parental leave policy, social events and MUCH MORE! #J-18808-Ljbffr


Nominal Salary: To be agreed

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