Clerk Grade: DCS Clerk Grade 11/12 Employment Type: 12 months temporary full-time opportunity Hybrid vs McKell/4psq office This role sits within the Government Shared Services Division in the Enterprise & Information Platforms Team.
About the team The Enterprise & Information Platforms team oversees the delivery of DCS core and common platforms to maintain operational oversight across ICT application service delivery.
We strive to improve outcomes for customers leveraging customer centricity, problem solving by partnering with agencies & vendors, and finding opportunities to collaborate with both internal and external stakeholders.
Your day-to-day Oversee our Atlassian (JIRA, Confluence, JIRA Service Management, etc.)
environments and provide recommendations on adopting best practices.Collaborate with Agencies across DCS providing guidance and support on Atlassian solutions and associated Marketplace Applications and Integrations.Assume technical responsibility for all stages of the software development process to ensure compatibility with system architectures and compliance with quality application development standards and achievement of accurate, documented requirements and technical specifications.Utilise technical expertise in the requirements analysis phase to ensure applications are designed to be self-sustaining, with consideration given to associated interfaces with other systems, and the solution is both fit for purpose and fit for use in accordance with agreed plans and service levels.To be successful in this role you will demonstrate: Strong technical skills in overseeing and improving the Atlassian Product Suite (with relevant qualifications) across DCS, ensuring they meet user needs and support business objectives.Expertise in providing and driving strategic, evidence-based advice to leaders across DCS, with a strong ability to address emergent issues and deliver timely, high-quality recommendations.Strong ability to influence and lead Agencies on their Atlassian journey.Strong stakeholder management skills, both internal and external.Salary Grade 11/12 with the base salary for this role starting at 139,787 base plus superannuation.
Closing Date: 09:59 am, 25 Nov 2024 Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.
We are focused on delivering excellent customer service, digital transformation, and regulatory reform.
Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form), please contact ****** or 02 9494 8351.
#J-18808-Ljbffr