Bring your 'you' to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We're better and bolder together.TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It's our why; our reason to exist. Now, we're proud to be one of Australia's leading mobile and internet providers. We're not just redefining telco, we're changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge.Your opportunity:As our valued Product Owner, you will play a vital role in leading the execution of the felix digital product roadmap. You'll draw on your excellent ability to understand our digital customer needs to be able to lead with a 'customer centric' mindset.You'll make impact by:Understanding digital customer needs through continuous customer analysisDesigning to delivery of fully developed products which fulfil digital customer needs and optimise the customer experience (including pricing)Driving features that are sought after by customers and the market, including identifying, capturing grooming and prioritising product requirementsPerforming in-depth competitive analysis to ensure our digital product represents industry best practiceDriving a customer first mindset within the wider delivery and support teamsWorking closely and effectively with back end delivery teams and building working relationships with its members, including Network teamsWhat you'll bring:Passion for digital, eCommerce and self-service technologiesDeep understanding of the digital landscape, technologies, trends and tools to drive the performance of the productAn understanding of UX principles and the importance of customer-centred design practicesExperience creating user stories that provide sufficiently detailed requirements for development and test teamsSolid understanding of data analytics (ideally GA360 and MixPanel) and how to use data to make informed decisionsIdeally, you will also have:Telecommunications experienceExperience defining and developing new digital B2C products in a rapid growth phaseExposure to online customer self-service payment and applicationsWhat's in it for you?Flexible hybrid way of working (from home and office)'Stay Connected Mobile' – Access to a free mobile plan'Stay Connected NBN' – Access to a free NBN 100 plan'Your Leave' - an additional 4 days of leave to be used whenever you like - every yearAccess to TPG Learning Hub platform and internal development opportunitiesAccess to Corporate Partner DiscountsCome join us and build a better future. Apply today.We're a 2024 Circle Back Initiative Employer – we commit to responding to every applicant.Don't meet every single requirement? That's OK! At TPG Telecom, we're all about creating an accessible workplace where everybody feels safe to bring their authentic self to work - regardless of background. If you think this role is a great fit for you but some of the qualifications don't align with your experience, we still encourage you to apply - you might just be the perfect candidate for a similar role with us!TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.
#J-18808-Ljbffr