Requisition ID 33180 - Posted - Macquarie - Full Time - Permanent - Corporate Support Office - NSW - Australia Hybrid work arrangement – based in our office at Macquarie University and work from homeFree onsite secure parkingIt matters more at Hearing Australia Hearing Australia is a trusted leader in our field. Working across the country, we exist to support and empower people through hearing health when and where they need it.
The Opportunity: Join Hearing Australia in a fantastic opportunity as a Product Manager. You will be responsible for defining, continually monitoring, refining, and withdrawing product solutions to maximise business results and execute the strategic roadmap. This role involves collaborating with cross-functional teams to define product strategy, prioritise feature roadmaps, and drive the execution through timely release of high-quality solutions.
If you truly want to empower people to live great lives and develop valuable and extensive knowledge, skills, and experience, this is the place for you.
Key Responsibility Areas: Build and maintain relationships with important business and tech stakeholders.Understand Dynamics product features and identify unused functions that could benefit the organisation.Understand current business processes and help in business process redesign.Understand the Corporate Delivery Plan and Strategic Funding allocation.Work with the Head of Business Delivery to define the IT roadmap and product strategy.Work with stakeholders to prioritise Dynamics features based on analytics and customer feedback.Drive alignment among key stakeholders on the Product Roadmap and highlight the value of enhancements.Manage the product backlog and work with the hybrid software development team. Collaborate with other teams to align product and platform architectures.Participate in sprint planning and oversee product creation based on the agreed IT Operating Model.Prepare the organisation for product delivery and service throughout its life cycle (develop, launch, grow, mature, and withdraw).Approve and review user access to the product regularly.Coordinate with Digital and Innovation teams to manage new ideas and process redesign.Be an ideas gateway to your business area to keep backlog manageable.Continuously monitor, measure effectiveness, and refine product solutions based on customer research and process redesign.Actively manage risk and adhere to compliance obligations relevant to your role.What you'll bring: Excellent interpersonal skills in areas such as teamwork, facilitation, negotiation, and written and verbal communication.Strong leadership skills.Excellent analytical and technical skills.Ability to understand complex business problems and identify and interpret business needs.Excellent planning and organisational skills.Strong knowledge of D365 Product.Proven data literacy — The ability to describe business Value, use cases/outcomes, data sources and management concepts, and analytical approaches/options.Information strategy experience — Experience in strategic technology planning and execution, and policy development and maintenance.Advanced knowledge of agile development methodologies.Familiarity with business information generation and analysis methods.Ability to effectively drive business, culture, and technology change in a dynamic and complex operating environment.Excellent oral and written communication skills, including the ability to explain digital concepts and technologies to business leaders and business concepts to technologists.Proven record of effective leadership of non-direct reports, including the ability to balance team and individual responsibilities, build teams and consensus, get things done through others not directly under his/her supervision, and work ethically and with integrity.What matters most? Your drive to help anyone and everyone who needs us. And you'll see your role as a real responsibility and an incredible opportunity to make an impact on lives across the country.
Why Hearing Australia? There's so much to love about a role with us. But our people say there are three things that set us and their careers apart. They're about:
How we do what we do: Our vision is to deliver the best hearing solutions for anyone, any time, anywhere. At Hearing Australia, you'll know you're making a contribution that really means something.Who we work with: Here, you'll support and empower clients of all backgrounds. That's what drives our teams and what makes them so special.Where we're going next: As our industry evolves, we're committed to learning and improving what we do and how we do it, and building an organisation where everyone can thrive.What does that mean for you? As a Product Manager, you'll know that every day, your work is helping children and adults who need us.
Just ask Sandeep, one of our IT professionals about why they choose to work with us: "The work we do in helping people hear sound again and for the very first time is quite inspirational. Everything we do here is purpose-driven."
You'll also enjoy a range of benefits, including:
15.4% SuperannuationFlexible work arrangement opportunities to support work, personal, and family commitments.Attractive employee benefits (salary sacrifice superannuation, HCF private health cover discount, Fitness Passport, well-being programs, salary packaging, discounts across an exciting range of retailers).
Let's create the gold standard of hearing care We will require the successful candidate to be willing to have a Police Check conducted (we pay), a current driver's licence, and must have rights to work in Australia.
Hearing Australia is an Equal Opportunity Employer and embraces diversity, equity, and inclusion. We are passionate about building a diverse and inclusive culture from within.
We encourage Aboriginal and Torres Strait Islander peoples and applicants from different cultures who are bilingual to apply.
We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.
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