52555 – Product Manager: HealthPoint Full-Time Permanent Location: Sydney Hybrid working How will I help? You will join the Cash and Transactional Banking Line of Business that is accountable for delivery and product management of our new Healthcare payment solution. Exciting opportunity to be involved in a key growth segment within the group. You will be focusing on the customer and driving product propositions, compliance, and risk function. You will contribute to our strategic roadmap ensuring our product offering is best in class, helping our Healthcare customers grow. Being a part of this team, you will challenge the status quo through analysis and a customer centric approach to drive outstanding outcomes for our customers.
You will work with our digital, IT and project teams to deliver our new Healthcare payment capability to make it easier for our customers to bank with us across the Westpac brands ensuring the alignment to the broader line of business objectives.
Key Responsibilities :
Support and drive key aspects of the product portfolio for Healthcare payments. Build partnerships with multiple stakeholders to deliver on key growth and quality targets. Be a subject matter expert and use in-depth knowledge of Healthcare payment products, markets and competitors to achieve agreed portfolio outcomes. Work in partnership with colleagues to define and agree the "why" and the "what" of how we successfully deliver Product value propositions to the market. Critically review the data to identify patterns, trends and identify underlying causes. Ensure the value propositions are designed to deliver tangible benefits to both Westpac Group. What's in it for me? You'll play a significant part of the future of a business that has been around for 200 years. Our purpose is creating better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grow, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need? Knowledge You must have a passion for creating amazing banking experiences for our customers and recognise the value of a customer's acquiring relationship with us. You'll have a deep understanding of the banking landscape and technology in Healthcare payments. You will be commercially minded, understanding of key market segment, growth opportunity and product pricing. Experience in healthcare payments product management or product management within merchant acquiring. You will utilise your analytical mindset and customer centricity to design and build solutions with a strong efficiency and service quality. Building strong relationships comes second nature to you, your excellent communication skills mean you thrive working in parallel with cross functional teams. Experience Experienced in end-to-end product management from inception, delivery, and maintenance. Effective problem solving and decision making. Excellent written and verbal communication skills. Excellent Influencing and relationship building skills. What's it like to work there? We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As an equal opportunity employer, we're proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
How do I apply? Start here. Just click on the APPLY or APPLY NOW button.
At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you're interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email .
Do you need reasonable adjustments during the recruitment process? We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 2.3 or email .
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