As the Product Manager, you will be at the forefront of driving our product strategy. You will manage existing products, identify new opportunities, and negotiate with suppliers to ensure the best offerings and rates for our clients. Collaborating with internal teams, you will ensure our products are always fresh, innovative, and perfectly aligned with market trends and client preferences.
You'll have the opportunity to work autonomously while leading a team to deliver on key performance targets. With a focus on maintaining strong supplier relationships and maximising profitability, you'll play a pivotal role in our continued success.
Key responsibilitiesIn this role, the key responsibilities include managing and developing our travel product portfolio, negotiating favourable contracts with suppliers, and ensuring all product offerings align with market trends and client expectations. In addition, the Product Manager will:
Client and Product Management: Ensure client satisfaction by monitoring service quality and managing product offerings. Identify and introduce new product opportunities to differentiate the company.Supplier Management: Negotiate contracts with suppliers to secure favourable terms, rates, and marketing funds. Ensure accurate product information and rates are available for internal teams.Team Leadership: Oversee and support departmental staff, providing necessary training, guidance, and resources.Strategic Planning: Contribute to achieving company targets by setting objectives in consultation with the CEO. Regularly review product sales and adjust offerings as necessary.Marketing and Promotion: Lead the development of co-operative campaigns and special offers. Represent the company at trade shows and industry events.Operational Management: Ensure efficient communication and collaboration between departments to maximise sales opportunities and support overall business growth.About The Tailor Celebrating 25 years of pioneering Australian hand-crafted journeys, The Tailor is recognised as the originator of five-star experiential travel in Australia. Dedicated to off-the-beaten-path travel, with a distinctly luxurious edge, The Tailor is a multi-award-winning full-service travel design company catering to high-net-wealth individuals boasting unrivalled connections and relationships. A combined 300 years of in-house experience gives The Tailor the ability to provide unparalleled access to special people, places, and experiences across Australia.
About You You are a seasoned product manager with a strong background in the tourism or luxury services industry, known for your ability to develop innovative product offerings and secure strategic supplier relationships. You are capable of driving business growth while delivering exceptional client experiences.
You have:
Proven experience in product management, ideally within the tourism or luxury services industry.Strong negotiation skills with a track record of securing favourable supplier contracts.Leadership experience, with the ability to inspire and manage a team.A passion for travel and an eye for trends in the industry.Excellent communication skills and the ability to build strong relationships with stakeholders.Ability to work in a fast-paced, dynamic environment and manage multiple priorities.What We OfferWorking in our team, as we create life changing and enriching experiences for our clients, we also seek to support our people in the same manner. You will have the opportunity to deliver your best, learn from some amazing people and be part of something special.
A role within a prestigious luxury brand at the forefront of the high-end travel industry.Opportunities for professional development and growth.A collaborative and innovative team environment.If you're ready to push boundaries and help shape the future of luxury travel, apply today to join our passionate team!
How to ApplySubmit your resume and a cover letter detailing your experience and why you'd be a perfect fit for our Digital Marketing Manager role.
You must have the right to live and work in Australia to be considered for this position. The Tailor is an equal opportunity employer. We are committed to a diverse and inclusive culture and value the unique backgrounds and experiences of everyone. In recruiting for our team, we welcome the individual contribution that you will bring. First Nations Peoples, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply and bring your full self to work, where you will be supported in your development at all stages of your journey with us.Please indicate within your cover letter if you require any reasonable adjustments to the recruitment process to assist you in being considered for the role.Prospective employees will be required to undertake pre-employment checks, which may include referee, criminal record, academic and employment history checks as required. No agency enquiries or applications please. The Tailor will not accept any unsolicited agency resumes and will not pay fees to any third-party agency or company.