About the Role
The Business Deposits team are looking for a Product Manager to join in a permanent role. The role will support the strategic direction of brands under the BOQ Group banner which include Bank of Queensland and ME Bank. The purpose of this role is to support the Senior Product Manager in delivering market leading everyday banking and savings experiences for our business customers.
You will provide input into the development of Everyday Banking and Savings propositions, to ensure they are market leading, align to the needs of our target customers and achieve positive customer and commercial outcomes and be involved in the delivery and management of exciting new digital banking propositions.
The role will be responsible for performance management of the assigned portfolios, weekly/monthly reporting, and providing insights and recommendations to the wider Everyday Banking team. You will consistently look for opportunities and lead projects to improve and lift channel capability and customer experience to drive customer and business performance; whilst providing market, competitor, customer and performance insights to inform the development of the everyday business banking strategy.
About you To be successful in this role, we are ideally looking for a candidate with experience in a similar role with preference for digital business banking. You will have had some exposure to customer and commercial accountability, with an understanding of everyday banking products for business customers. You will have experience analysing data to identify problems and opportunities and building a case for change.
You will be able to work directly with a wide range of internal and external stakeholders to enhance our product propositions, with a sound knowledge of the operational features of Business Banking products.
Ideally, you will have some Project Management and Change Management experience on small to medium projects and an understanding of execution and delivery of change.
We are looking for a candidate with the ability to work in agile environments, who will culturally align to our collaborative, fun team that has a great range of domain expertise across Banking product functions.
About Us Bank of Queensland Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.
Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That's creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.
BOQ Group's inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.
Since 2021 BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).
In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across the BOQ group.
Our Perks Flexible working arrangements Discounted financial products Salary sacrificing options Paid parental leave with no minimum Paid volunteer days Purchase annual leave Discounted private health insurance plan Employee Assistance Program (EAP) Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index How to Apply To apply for this role please follow the links or apply via our Careers Page.
The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.
If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.
Please no agency applications.
Job Reference: BOQ04015
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