The time to join Synergy has never been more exciting because you'll be helping us to deliver on our commitment towards becoming a net zero carbon emission business by 2050.
We are investing $3 billion in large-scale renewables development and creating unlimited opportunities for our people to contribute to the growth of innovative solutions in our operations as we invest.
This is your chance to help us transform the energy industry and build a more sustainable future for Western Australia.
Synergy is proud to be Western Australia's largest electricity generator and energy retailer.
We deliver secure electricity to homes and businesses throughout the Southwest Interconnected System (SWIS) from Coral Bay in the north, to Kalgoorlie in the east, and to Esperance in the south.
Role Description:
The Product Management Lead role is responsible for formulating and overseeing the execution of Synergy's retail product strategy.
This role involves managing a team, developing a retail product roadmap, and leveraging customer insights and market trends to drive strategic recommendations.
You will be part of the Products & Services team within the Marketing function of the Customer business unit.
Job Responsibilities:
Manage the Product Delivery team (5) in executing the agreed strategy for the broader Products team along with the Customer Marketing Area.
Drive analysis and strategic recommendations for products to leverage customer insights, policy or market trends (e.g.
AMI and interval data opportunities).
Manage product suite throughout the entire product lifecycle, including the development of new products and tariff structures that improve profitability.
This includes P/L accountability, go-to-market strategy, promotional activities, pricing strategies and critical assessment of products' performance.
Implement the annual review of Tariffs Fees and Charges from making pricing recommendations to implementing the delivery of the changes required.
Engage with key external stakeholders including EPWA, Western Power, Horizon Power.
What You Will Bring:
Minimum 5 years' professional experience in a product management role or in a Marketing Management role with broad exposure to different customer segments.
Experience in a senior or leadership role mentoring and guiding members to achieve team objectives.
Experience in energy, telecommunications, or financial services environments is preferred.
Strong ability to influence decision-makers based on customer insights and data.
Passion and interest in customer experience, research and being an advocate for customers.
We Offer:
Flexible work arrangements Professional Development Opportunities Purchased Annual Leave Best practice parental leave Every Voice Matters:
Our employees have a choice to work for Synergy and it's a choice we respect and value.
In addition to our focus on creating a greener future, Synergy is committed to its 'people first' culture and providing an exceptional place to work where our people experience a sense of belonging and have opportunities to learn and grow.
We understand that it is important for our workforce to reflect the diversity of the community in which we operate.
We are proud to be recognised as an inclusive employer since 2021 by the Diversity Council of Australia.
Whatever your background or how you identify, please apply if this is a role that would make you excited to come into work every day.
Please email ****** if you require assistance with submitting your application.
Synergy reserves the right to close applications when a suitable pool of candidates is identified.
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