We are South Australia's largest open health insurer, providing cover to over 90,000 people. Being a member owned health fund means that we put members first and always do the right thing by them when it comes to their health protection and care.
We are now seeking a Product Coordinator to join our Operations team up to 4 days per week, with workdays negotiable!
About the role
Reporting to and working closely with the Product Manager, the Product Coordinator will deliver a multi-faceted role in supporting product changes and developments for our Private Health Insurance products.
This is an excellent opportunity to broaden your knowledge and skillset in product, or to kickstart an exciting career in product management!
Key Responsibilities:
Conducting market research and data analysis activities to support the delivery of Health Partner's product strategy.
Assisting with product change recommendations including analysis and approval processes.
Providing end to end support across product related projects.
Identifying and implementing opportunities for continuous improvement for product related processes.
Reviewing and providing feedback on public facing materials.
Collaborating with other departments and building strong internal working relationships to support strategic objectives.
Reviewing and maintaining accuracy of documents, information and systems used in the delivery of Health Partner's products and services.
About you
To be successful in the role, you'll bring not only strong technical skills but also a customer-centric mindset, always striving to deliver a better experience for our members and long-term business success. You will have:
Previous experience in a health insurance or general insurance industry, desirable but not essential
Strong attention to detail and accuracy in documentation and data analysis
Proficiency in Microsoft Office suite, particularly Excel, Word and PowerPoint
Excellent communication skills, both written and verbal, and the ability to collaborate effectively with internal and external stakeholders
A forward-thinking approach, you're able to consider how changes may impact customers, processes and systems in the future
What's on offer?
A generous allowance on your private health insurance premium
Access to internal and external learning
Volunteer days to work with our partner charities
Access to our Employee Assistance Program for you and your family
Access to discounted gym memberships and wellbeing programs
You must be an Australian citizen or permanent resident at the time of submitting your application, be able to provide two recent referees and hold a current satisfactory National Police Clearance (within 12 months) or be willing to obtain prior to commencement.
Working with Health Partners means that you will be working with a diverse range of people who are committed to doing things The Right Way.
Applications will be screened as they are received.
Health Partners appreciates the time and effort it takes to prepare and submit your application with us which is why we are a Circle Back Initiative employer and are committed to reviewing and responding to every candidate.
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