Process Optimisation Manager (6 Month Contract)Process Optimisation Manager - 6 Month Contract We have a fantastic opportunity for an experienced Process Optimisation Manager to join our Digital team. The successful candidate will have 7+ years' experience in a related project management or process improvement role with a proven track record of delivery of business process, technology and work practice changes in a complex stakeholder environment.
Primary Duties and Responsibilities Working collaboratively with stakeholders across the firm, including lawyers and principals and business services teams to identify, prioritise and plan processes for improvement.Managing multiple process improvement projects aiming to improve the firm's efficiency and effectiveness, including project scope, risks, issues, timelines, budgets, change management and implementation.Developing project plans and coordinating work of multiple stakeholders to achieve project objectives to agreed quality, on time and on budget.Proactively identifying issues and risks, and managing the resolution of these with key stakeholders, or escalation of these to the Project Management Office, project sponsors and business owners in a timely fashion.Working with business analysts and technical analysts, and performing analytical work as required – including data gathering, data, process or financial analysis, development of cost benefit analysis, development of business cases and business requirements documentation.Maintaining project documentation and reporting regularly and transparently on progress.Working collaboratively with the Project Management Office team to manage inter-dependencies and achieve shared objectives for improvement of the firm.Managing Business Analysts and other project team members and mentoring them to develop their process analytical skills.ISO27001 Audit – Act as a role model for information security. As well as setting an example of good practice, management responsibilities include ensuring that employees, relevant contractors and suppliers are aware of their responsibilities, and attend Information Security training where appropriate in accordance with ISO 27001, control A.6.3.Skills/Knowledge Strong analytical and process improvement skills, with experience in delivering efficiency improvements from analysis phase through to implementation. Prior experience in a business analyst role is required with experience in mapping processes and identifying improvements, as well as the ability to influence stakeholders and process owners to adopt new work practices.Exceptional written and verbal communication skills, including ability to summarise information succinctly and draw out key conclusions to influence stakeholders.Project management or the ability to create, manage and communicate plans that result in action.Ability to identify, communicate and resolve issues.Excellent relationship management skills with ability to liaise with both internal and external people at all levels.Ability to think innovatively and drive continuous improvement across policy, process and systems.A proactive, results-oriented, client service focus.Ability to work in a highly collaborative team environment.Qualifications or knowledge of best practices in lean six sigma, project management, or change management would be well regarded.Further Information Any questions regarding the vacancy can be directed to Kat Pena on 03 8637 9496. For further information or to submit your application for this position please visit the careers page on our website. Please note any offer of employment made by Russell Kennedy Lawyers to the successful candidate will be subject to a police check. We are currently accepting applications from direct applicants only. No agency referrals will be accepted at this stage.
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