Process and Business Excellence CoordinatorPaddington, Australia | Posted on 11/11/2024
As the Process and Business Excellence Coordinator, you will work closely with internal and external stakeholders to implement and streamline Wavelink's Sales Operations, Partner Services, Managed Services, Logistics, and Enablement workflows and systems.
You will play a critical role in supporting continuous improvement, streamlining operations, and enhancing overall performance across various functional areas to improve all aspects of the business.
This role can be based in Sydney or Melbourne. What you'll do Assist with tasks related to process and system improvement projects, such as scope, POC, documentation, testing, implementation, and related administrative tasks.Assist and support to develop process or system improvement to meet business objectives, key activities, and timelines.Create and update related and relevant documents (process, workflow, related activities, and responsibilities).Collaborate with other departments to ensure that process documentation is up-to-date, comprehensive, and easily accessible to all stakeholders.Recognise opportunities for process enhancement to increase efficiency within business operations.Coordinate day-to-day tasks and liaise with relevant stakeholders.Monitor and track progress of process and system improvement projects, report progress, and address potential issues.Ensure deliverables meet requirements in a timely manner.Other ad-hoc tasks as required.RequirementsAbout you Minimum of 1+ years' experience in business improvement, optimisation, ideally within technology distribution.Experience with a range of systems, CRMs, and Microsoft Office Suite.Proven ability to deliver projects and improvements to tight deadlines.High level written and verbal communication skills with the ability to engage with cross-functional teams.Time management with the ability to juggle multiple tasks in a fast-paced environment.Excellent analytical, numerical, and reporting skills.WHY WAVELINK? Wavelink has been selling a bespoke portfolio of technology solutions for over 22 years. Some of our offerings include cyber-security solutions, networking, Wi-Fi, and healthcare-based mobility solutions. The solutions are leading products in the industry that help to increase productivity and effectiveness in organisations.
Wavelink has experienced exponential growth in the business over the past 3 years as we continue to see an increased uptake and investment from organisations in their technology stack. Whilst each product has been strategically selected to have optimal market penetration, they are also selected to be complementary to one another.
• Exciting opportunity with many interesting projects to get involved in.
• Inclusive and collaborative workplace.
• Flexible working arrangements.
• Modern office located in Paddington (Sydney) or Hawthorn (Melbourne) with the flexibility to work from home.
• The Wavelink work environment is vibrant with many social events throughout the year.
• We are an organisation that relishes in recognising and celebrating success.
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