Company DescriptionPicture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world-class hospitality with over 300,000 square feet of meeting space. This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest-running AAA Five Diamond Resorts in the Americas. The only thing missing is you!
Job DescriptionAt Fairmont Hotels & Resorts, unparalleled service and luxury await guests of Privado, our exclusive "hotel within a hotel" villa experience. Your engaging smile and personality are the essence of a great Privado Porter with Fairmont Hotels & Resorts. As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of "Turning moments into memories for our guests".
Reporting to the Privado Rooms Leaders, responsibilities and essential job functions include but are not limited to the following:
Owning the entrance of the hotel, assisting our arriving and departing guests while providing exceptional serviceEnsure timely and seamless delivery and collection of guest luggageProvide guest room escort and orientation upon arrivalFacilitate ice delivery upon requestTransport guests throughout the property in golf cartChauffeur guests within a 3-mile radius in hotel house carEnsure seamless car or taxi arrival/departure experienceValet park and retrieve vehicles for Privado hotel guestsQualificationsHighly responsible & reliableAbility to work well under pressure in a fast-paced environmentAbility to work cohesively as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesPrior experience in a Forbes-rated hotel preferredMust possess a professional presentationMust possess a valid US Driver's LicenseAdhere to Fairmont Scottsdale Princess Grooming Guidelines
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