$50,000-$70,000 + super + tools + company carWe are a regionally embedded business technology partner, providing technology and advisory services that empowers and protects businesses.
At MicrotechDPS, we're driven by our mission to lead through innovative technology transformation, so that together, everyone succeeds.We're a team of real, passionate, and empowered professionals and foster a cohesive and collaborative environment, encouraging us to support each other in achieving our shared objectives.ABOUT THE ROLEReporting to the Head of Print, the Print Service Technician provides a range of technical support services and solutions to our clients including troubleshooting, diagnosing and resolving hardware and software issues, as well as carrying out preventative maintenance tasks and installations of printers, copiers, scanners, and multifunction devices.This role will predominately provide on-site support for our clients in the Albury-Wodonga and Goulburn Valley areas.Key responsibilities include:Diagnose and resolve technical problems with products including printers, copiers, scanners, and multifunction devices.Provide technical assistance and support to customers via phone, email, on-site visits and remote diagnostic tools.Perform routine maintenance tasks, such as cleaning, calibration, and software updates, to ensure optimal performance of MicrotechDPS devices.Run up, delivery and installation of multi- function devices, printers and integrated softwareStay up to date with the latest advancements in MicrotechDPS products, technologies, and solutions and continuously enhance your technical knowledgeCollaborate with other service engineers, technical support teams, and departments within MicrotechDPS to share knowledge, address complex issues, and improve overall service delivery.ABOUT YOUPrevious experience with on-site break-fixes, maintenance and installations of multi-function print devicesA current Car/Class C driver's licenseAbility to work in different locations with minimal supervision and regular travelPhysically fit with the ability to lift and carry heavy equipment and perform tasks that may require bending, kneeling, and standing for extended periods.Technical certifications or relevant vocational training in electronics, computer systems, or related fields would be highly regarded but not essential.As part of the recruitment process, pre-employment checks including a functional assessment will be conducted in line with physical requirements of the position as well as a National Police Check and Working with Children Check (Victoria and NSW).WHY JOIN USCompetitive remuneration package + tools of trade + company vehicle + laptop + phoneUnrivalled reputation - For years, MicrotechDPS has stood strong as an established brand in the industry and our local communitiesWe've worked hard to cultivate a great culture, our team describe our culture as supportive, family-oriented, and inclusive.We offer a wellness program incorporating a range of initiatives throughout the year to support our team in prioritising their health in a fast-paced work environmentOpportunity to purchase IT products and equipment at a discountOpportunities for personal and professional development with access to industry training opportunitiesWe are a fast growing and impact driven company, you'll be involved in charting our growth and have opportunities to progress your own careerHOW TO APPLYTo apply, please click 'Apply' to submit your resume and cover letter, or alternatively, get in touch with us at ****** for more information.Applications close Monday 13th January 2025.
If your application resonates with us, you can expect a call around the closing date to discuss this opportunity further.
Please have confidence that we treat all applications as private and confidential.
To learn more about us, go to www.microtechdps.com.au
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