Print Room Operator

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About UsKonica Minolta is innovative, robust, and continually evolving. From printing, scanning, and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. As a Workplace Gender Equality Agency Employee of Choice, we offer workplace flexibility, support diversity, and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.
About The RoleWe currently have an exciting opportunity for a Print Room Operator which will be based within our clients print centre (North Shore locations). The Print Room Operator is a key contributor within the NSW Direct Service team. In this role you will provide the full provision of services including print production and the preparation and distribution of print work.
The role requires a multifaceted and agile approach, given its customer service nature and day-to-day functioning of the print centre. If you enjoy solving problems and exceeding client expectations, this role will be perfect for you.
RequirementsIdeal CandidateTo be qualified for this position, ideally you will have previous experience in a similar role, or your background and skills will comprise of the following:
Print room production and document composition dutiesEnsuring high quality internal and external documents are produced in the print centreProviding offline finishing binding, scoring, and laminatingUtilising job submission software to receive and manage print requestsManaging overflow and specialty requirements with outsourced print partnersPre-production document design, editing and imposition to suit the individual job requirementsBasic level troubleshooting on production printersDuties as required during any print room downtime - including but not limited to providing first level response on equipment failures, issues escalation, ad hoc customer user training, ordering and changing of toner and other consumables as required and filling paper traysKnowledge & Experience & Requirements Self-motivated and comfortable working autonomouslyAbility to provide exceptional customer service using various communication methods such as face to face interactions, over the phone and via emailProven experience as a print room operatorFlexible, willing to assist, comfortable to meet deadlines in line with SLA'sEnjoy collaborating with internal and external stakeholders, including 3rd party suppliersFamiliar with KM Production equipment would be advantageousGood understanding of the end-to-end production workflowSound skills in:Microsoft office applicationsAdobe CCJob Tickets - TrelloGraphic designQuotingInvoicing clientsWide formatIT network and software application-related troubleshooting experience will be very highly regardedThis role will need to deliver finished products around the client campus and therefore a level of physical fitness will be requiredAs per Konica Minolta compliance procedures, the successful candidate will therefore be required to undertake background checks including a Working with Children check.
BenefitsYou will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.
Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.
Equal OpportunitiesWe are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion, or disability.
If you are requiring any adjustments/assistance during the recruitment process, please reach out to
Join our Team and thrive in an environment built on strong Collaboration, continuous Learning, and personal Growth. Every day at Konica Minolta is an opportunity to share your ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.
Seniority levelEntry levelEmployment typeFull-timeJob functionDesign, Art/Creative, and Information TechnologyIndustriesIT Services and IT Consulting #J-18808-Ljbffr


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