Principal Solution Architect - Martech Consultant (Anz)

Location: Australia Plains, South Australia, Australia About Us: We turn customer challenges into growth opportunities. Material is a global strategy partner to the world's most recognizable brands and innovative companies. Our people around the globe thrive by helping organizations design and deliver rewarding customer experiences. We use deep human insights, design innovation and data to create experiences powered by modern technology. Our approaches speed engagement and growth for the companies we work with and transform relationships between businesses and the people they serve. Srijan, a Material company, is a renowned global digital engineering firm with a reputation for solving complex technology problems using their deep technology expertise and leveraging strategic partnerships with top-tier technology partners. Be a part of an Awesome Tribe Material Australia & New Zealand (ANZ) Fantastic opportunity to lead MarTech for Material ANZ while also BUILDing the business by living our values every day… Bold Ownership, Unity, Impact, Learning and Diversity (BUILD). This is a new role and fantastic opportunity to join a global business driving growth in the ANZ market. ANZ businesses are looking to optimize what they have while planning for the future. As MarTech Consultant you get what drives customer interaction - how to gather data in the moment to deliver the right message, or inform the right decision. How to optimize access to data and how to activate it, whether it's marketing helping drive awareness or cross-selling to existing customers, or even informing sales or service about what the customers are trying to accomplish, regardless of the channel they are engaging with in the moment. You appreciate the value of data, and that business needs to drive return on their data in order to have a meaningful customer experience, while also reducing total cost of ownership (TCO). Customers have come to rely on you for your expertise in defining the strategy, mapping the execution and sourcing and connecting the right data to the right 'app' at the right time, every time. If you are passionate about data, technology, customer experience and helping clients truly connect with their customers, we'd love to meet you and explore how you could help BUILD Material ANZ. The Role The MarTech Consultant (ANZ) is part of the ANZ Leadership team, working closely with the ANZ Country Manager and locally based ANZ team. Reporting to Head of Technology Solution Consulting based in India, this role is a pre-sales focused consulting role, part of a collaborative team which co-creates and designs innovative, data-driven solutions for our current and prospective clients. The MarTech Consultant (ANZ) will play a lead role in defining Marketing Technology (MarTech) strategy, architecture, design and implementation based on client's business and customer initiatives. Solutions will encompass a broad range of technologies and platforms within the MarTech, Data, Cloud and Digital Experience Platforms (DXP) landscape, especially Marketing Automation, CDP, CMS, Loyalty, and other data & analytics-intensive solutions. Your Key Responsibilities: Here's what you'll be doing day to day… MarTech Solution Strategy: Define strategy & technical solutions for clients across a broad range of verticals and provide innovative new ideas to drive 'Return on Data' from current and future state technology solutions. Contribute to our client's data-driven customer experience strategies based on industry best practices. Participate as a subject matter expert in business development activities including but not limited to running discovery workshops, current technology assessments & future state definition, building RFP responses & proposals. Cross Functional Collaboration: You will be closely engaged with client partners, practice leads, technology partners and delivery engagement leaders to shape solutions towards clients' explicit needs. You will assess and recommend MarTech platform-oriented solutions and closely collaborate with a global distributed delivery team to convert client visions to reality. Architecting: Construct a technical architecture of multiple solutions fitting client's needs. Select and review technology frameworks and architecture used on projects. Identify, assess and solve complex business problems through in-depth evaluation of variable factors. Communicate: Articulate the transition from current to future state in consideration of the future needs of the business, security policies and requirements. Break down complex business and technical strategies and roadmaps into consumable requirements for teams to execute against. Conceptualize: Share knowledge and thought leadership externally and to the rest of the organization, including recommendations on technical direction as well as team professional development. Research and present new technology trends. Estimation: Participate in discovery of project requirements, scope and provide recommendations for strategy and overall program requirements. Create or contribute to project delivery estimations based on your recommendations and provide realistic level of effort estimations. Your Experience & Intangible Traits: The ideal candidate for the MarTech Consultant position will possess the following competencies: 10+ years of experience in MarTech strategy, design, development and ongoing managed services and support of mid to large-scale customer applications. 5+ years of experience in client-facing technology consulting roles (preferably in a consulting/agency service business). 5+ years of hands-on experience implementing complex customer journeys, personalization, and targeted customer offerings through use of CMS, CDPs, data lakes and analytics solutions, which extend or integrate with digital experience platforms. Experience within the MarTech landscape including any of the following is a plus: Braze, Salesforce, Adobe, Acquia, mParticle, Treasure Data, Tealium, Segment, Databricks, Snowflake, Medallia, Qualtrics. Leader in digital marketing trends, best practices on topics such as personalization, loyalty, mobile, data-driven optimization of experiences. Ability to define conceptual technology solution and articulate the value of technology to drive creative marketing platforms and present technology solutions to both technical and non-technical clients. Ability to methodically estimate technology execution scope of work in terms of budget and resources. Ability to leverage existing technology tools plus additionally research and apply new and experimental technologies to achieve business goals. Ability to translate client goals into achievable technical specifications. You Are: Client-Facing, often sitting face to face with prospective customers to shape technical solutions. A Mentor, you lead by example and challenge others to push their boundaries. A Bold Self-Starter, you're an expert in your field but still eager to improve your skillset in the ever-evolving landscape of MarTech solutions. Collaborative, you enjoy unifying people and working with a diverse, global team spanning several cross-functional departments on a daily basis. An effective communicator, you have the charisma to command attention, strategize and problem-solve on your feet when needed with internal and external team members. You can deliver compelling technical proposals to new and existing clients addressing their strategic goals. Why Work for Material? In addition to fulfilling, high-impact work, company culture and benefits are integral to determining if a job is a right fit for you. Here's a bit about who we are and highlights around what we offer. Who We Are & What We Care About Material is a global company and we work with best-of-class brands worldwide. We also create and launch new brands and products, putting innovation and value creation at the center of our practice. Our clients are in the top of their class, across industry sectors from technology to retail, transportation, finance and healthcare.Material employees join a peer group of exceptionally talented colleagues across the company, the country, and even the world. We develop capabilities, craft and leading-edge market offerings across seven global practices including strategy and insights, design, data & analytics, technology and tracking. Our engagement management team makes it all hum for clients.We prize inclusion and interconnectedness. We amplify our impact through the people, perspectives, and expertise we engage in our work. Our commitment to deep human understanding combined with a science & systems approach uniquely equips us to bring a rich frame of reference to our work.A community focused on learning and making an impact. Material is an outcomes-focused company. We create experiences that matter, create new value and make a difference in people's lives. Apply to this job
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