Primo Care Disability Service | Administration Officer

Details of the offer

About Primo Care Disability Services
Primo Care Disability Services is a growing NDIS provider dedicated to empowering children, teens, and young adults with disabilities. We pride ourselves on delivering high-quality, compassionate support tailored to individual needs. As we expand, we're looking for dedicated team members who want to contribute to a positive, impactful work environment.
Position Overview
We are seeking a proactive and organised Office Administrator to join our Dickson office on a part-time basis. This role is crucial to maintaining efficient office operations and supporting our team's day-to-day activities, allowing us to deliver top-quality care to our clients. The ideal candidate will have prior experience in the NDIS sector or a similar field and will assist with essential office functions, from scheduling and rostering to recruitment and document management.
Key Responsibilities Office Management : Oversee the daily operations of the office, ensuring a clean, organised, and well-supplied workspace. Manage office supplies and coordinate with vendors for any maintenance or office-related needs. Scheduling & Calendar Management : Organise and manage team schedules, coordinate appointments, and book meetings with internal and external stakeholders. Meeting Support : Attend meetings as required, record accurate minutes, and ensure timely follow-up on action items to promote effective communication and accountability. Client and Stakeholder Liaison : Serve as a professional and welcoming point of contact for clients, families, and stakeholders, ensuring inquiries are handled promptly and with care. Assisting with Rostering : Support the team by creating and managing staff rosters, ensuring adequate coverage and efficient resource allocation. Recruitment Support : Assist in the recruitment process by posting job ads, screening applications, scheduling interviews, and supporting onboarding to help grow our team with dedicated individuals. Record Keeping & Compliance : Maintain accurate client records and ensure all documentation complies with NDIS standards and confidentiality requirements. Billing & Invoicing Support : Collaborate with the finance team to support basic billing, invoicing, and NDIS claim processing as required. Policy and Procedure Management : Assist in updating and maintaining office policies and procedures, ensuring staff adherence and compliance with organisational standards. Data Entry & Document Preparation : Prepare, format, and manage documents, reports, and communications, ensuring professionalism and accuracy in all materials. Qualifications & Skills Proven experience in an administrative or office management role, preferably within the NDIS or a related sector Strong organisational skills and keen attention to detail Excellent written and verbal communication skills, with the ability to interact professionally with clients, families, and stakeholders Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office management software Ability to multitask, prioritise, and handle responsibilities with a proactive, problem-solving approach Strong ethical standards, with an understanding of confidentiality and data protection What We Offer A supportive and collaborative work environment within a purpose-driven organisation A competitive hourly rate and the opportunity to work in a growing team The chance to make a meaningful impact on the lives of children, teens, and young adults in the disability community If you are a skilled Office Administrator looking to bring your expertise to a rewarding role in a growing organisation, we encourage you to apply and join us in making a difference at Primo Care Disability Services!
Job Type: Part-time
Pay: $34.00 – $40.00 per hour
Expected hours: No less than 24 per week
Schedule: 8 hour shift Experience: Microsoft Office: 1 year (Preferred) Administration: 1 year (Preferred) Work Authorisation: Australia (Preferred) Work Location: In person
Expected Start Date: 18/11/2024
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Nominal Salary: To be agreed

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