Sales · Melbourne, Sydney · Hybrid Remote Presales & Implementations Lead We usually respond within a week Position Description As the Presales & Implementations Lead, you will lead and manage a team of pre sales engineers and implementations specialists to succeed in the development of comprehensive proposals, including solution architecture, pricing, and implementation timelines.
You will engage with our largest and most strategic customers to assess and craft the technical rollout and launch plan for Frankie from our earliest interactions.
You'll be supporting the sales team product positioning, evaluating customer environments and defining application requirements, performing product demonstrations, and winning the confidence of customer prospects.
You'll also conduct detailed technical discovery workshops and assess cultural, structural, security and business functions while translating these findings for a foundational Frankie solution built for scale and flexibility.
This design will include details on the customer portal workspaces, integration to partners, user management, authentication and settings required to ensure there are no technical barriers to user adoption of Frankie.
You will be responsible for advising on integration implementations, including key production systems from the Frankie API to recommended KYC, AML and other 3rd party providers to meet customer needs.
In this role you'll be strategically advising customers on how best to implement Frankie's single APIs and Developer tool kits.
Your ticket to success You'll provide technical product capability expertise and positioning You'll facilitate customer facing workshops and perform demonstrations over web conference or in live meetings You'll lead and manage a team of pre sales engineers and implementation specialists to develop and execute strategies to drive presales and implementations activities and maximise conversion rates You'll win the confidence of colleagues and client prospects as an expert technical resource You'll present detailed technical information and benefits of Frankie's platform to a wide array of customers, including line of business managers, developers, technical architects, and executives You'll quickly grasp technical client requirements and articulate a matching solution architecture in writing (including RFI/RFP) You'll assist in a secure setup of the customer's Frankie environment based on IT, governance, and technical requirements You'll assist the sales teams to qualify prospects based on technical feasibility.
You'll monitor sales progress with CRM tools You'll provide product, systems, and technical training to new and existing employees on an as needed basis You'll work with sales, customer, and product teams to design and develop winning solutions, input into product development, and improve implementation You'll understand detailed integration with other systems and apps, including identity management, e Discovery, data loss prevention, other Saa S products, and internal systems You'll provide leadership, mentorship, and coaching to team members to foster professional growth and development Department Sales Locations Melbourne , Sydney Remote status Hybrid Remote Contact Marcus Dykes Talent Acquisition Manager – People & Culture About Frankie One At Frankie One our goal is to help scale fintechs and financial institutions alike by providing seamless access to the global ecosystem of identity and fraud solutions.
Our customisable orchestration platform, coupled with access to all global tools in one place, delivers unparalleled customer experiences.
In order to do that, over the last four years we have created a unique culture focused on high performance, accountability, being frank - essentially where Frankies can thrive and our customers can feel confident that they are compliant.
Founded in 2017 Co-workers 112 #J-18808-Ljbffr
