Premium Services Administration Officer

Premium Services Administration Officer
Company:

Sonic Healthplus


Details of the offer

ABOUT US

Proudly Australian, Sonic HealthPlus is now the largest provider of corporate medicine in the country. With a national network of wholly owned metropolitan and remote clinics, we deliver Occupational Health, General Practice and integrated medical, paramedical and wellness services to both large and small corporate and community groups.

ABOUT THE ROLE

We are currently seeking Administration Officers to join our Specialised Services Team in Brisbane CBD, QLD, on a maximum term full-time basis for 12 months, with the possibility of an ongoing contract.

This role demands an array of proficiencies, particularly excellence in interpersonal and communication skills that support and reflect the Sonic HealthPlus culture. There is a high level of customer service expected for this role as well as great attention to detail.

DUTIES

Reporting directly to the Specialised Services Manager, this position will primarily be responsible for the coordination of administration services for Clients. You will work closely with Occupational Physicians, Psychiatrists and Psychologists to achieve a high level of service expectations.

Responsibilities include but are not limited to:

First point of contact with clients

Ongoing liaison with clients

Processing medical bookings

Co-ordination of results management

File management

Answering dedicated unit phone line

General administration duties

Working in other teams when required

Because of the responsibility associated with the position, it is expected that the Specialised Services Unit Administration Officer will display a warm and friendly demeanour whilst maintaining a superior level of respect, communication and service in dealing with employees, managers, patients, clients and service suppliers to promote the reputation of Sonic HealthPlus as the preferred provider of community and corporate medicine and health logistics to industry, internationally.

CANDIDATE REQUIREMENTS

The successful candidate will be well organised and have great administration skills with excellent customer service and interpersonal skills. You will also have an eye for detail and a desire to provide the best quality service to our clients and all staff. Other requirements include:

You will be dedicated to being an exemplar in good customer service

Demonstrated ability to work autonomously and as part of a team environment

Excellent time management skills

Ability to work under pressure is essential

Ability to remain positive and flexible to provide a proactive approach to supporting the Specialised Services Team

Previous experience in Occupational Health will be highly regarded although not essential

Proficient in the use of Microsoft applications including Outlook, Word, Adobe, Excel

Veterans and those with Defence Force experience, we encourage you to apply.

WHY JOIN US?

Friendly and supportive team

Challenging, varied and rewarding role

5 minute walk from Central train station

Ongoing training and development

Stable, reputable national healthcare provider (part of the global Sonic Healthcare)

Paid parental leave

Numerous discounts including travel, gym membership and health insurance options

Novated Leasing

Discounted fees for various medical services e.g. pathology, radiology and travel health

Employee Assistance Program

Focus on corporate social responsibility e.g. fundraising, supporting community events

Subject to eligibility criteria

CULTURE

At Sonic HealthPlus we offer a positive workplace culture, close team networks and a supportive work environment. We encourage our employees to have an enjoyable and rewarding career with an Equal Opportunity Employer that values and encourages social and cultural diversity. Sonic HealthPlus have supported recruitment pathways, we encourage Aboriginal and Torres Straight Islander persons to apply.

HOW TO APPLY

As part of our pre-employment process, preferred candidates must provide a National Police Clearance conducted within the last 3 months.

Short listing for this position will commence immediately. You are encouraged to apply promptly as applications will close when suitable applicants are obtained.

PRIMARY LOCATION : AU-QLD-Brisbane CBD

JOB POSTING : 10-Sep-2024

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Job Function:

Requirements

Premium Services Administration Officer
Company:

Sonic Healthplus


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