Premium Account Manager - Workers Compensation

Melbourne, Australia
| Posted on 01/26/2024
Hooker & Heijden are specialists in the recruitment of Insurance Professionals. Our consultants offer specialist career advice and advancement for your career within workers' Compensation. Our clients include Australian Insurers, Brokerages, and consultancies.
We are working with a national Workcover and risk consulting firm looking to build upon their success to date with an additional member to the team.
This position is best suited for workcover premium case managers who are looking to further their experience and exposure to the wider workcover programme.
You will be supported by the senior account managers to gain further understanding as you build your repertoire of skills in this space.
You will be responsible for developing and maintaining a positive and engaged client relationship built on providing expert advice for any claim-impacting and related questions or concerns. The position will develop your sound understanding of claims from a Victorian perspective. However, you will also gain experience across additional jurisdictions which will give your career a distinct advantage. The role will be working across clients on a national level, so you must be open to learning other state's processes as well.
Requirements
Demonstrated Premium and policy experience within the Victorian Worker's compensation scheme is required.
Effective work management/time management and organisational skills.
Strong attention to detail.
Willing to learn and develop your knowledge and skills in worker's compensation.
Influential and calm in all situations, including conflict, able to gain a resolution.
Customer service experience with a focus on customer satisfaction.
Client relationship management skills.
Resilience and Perseverance.
Highly developed Communication Skills, both written and verbal.
A Team Player.
Understanding of Workers Compensation Legislation.
Competent Computer skills - adaptable and willing to learn new systems and procedures.
A highly competitive salary and ongoing training and development is available for this position.
Learn and grow your career in workers compensation here.
Call Damian on 03 9014 9614 or email ******
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