Precruitment | Ao3 Maintenance Support Officer - Cairns | Cairns,Qld

AO3 Maintenance Support Officer - Cairns Type: TemporaryRef: BBBH4478AO3 Maintenance Support Officer (Call Center) - CairnsThe ClientOur Client is the leading provider of construction and strategic building maintenance services for Queensland Government.Your OpportunityWe are looking for someone with strong Customer Service experience preferably in a Call Center environment. The role is in Cairns; it is not a work from home role and needs to be a local or within a decent commute.About YouExperience in a Call Centre environment within a small teamArranging responsive maintenance for Government AssetsAnswering or making customer calls to address their maintenance needsEngaging with callers to confirm or clarify information and calming angry customers, as neededBuilding relationships with customers and contractorsAppropriately using software, databases, scripts, and toolsUnderstanding and striving to meet or exceed call centre metricsTo ApplyApplications in Word format should be forwarded to us by clicking the 'Apply' button below. For a confidential discussion, you are welcome to call Daria on .About UsWith offices in Cairns and Townsville, Precruitment is Regional Queensland's leading recruitment consultancy, specialising in permanent and temporary roles. We focus on administration and professional talent, and we are selected suppliers to local businesses, Queensland Government, Government Owned Corporations, and Local Government.