Your career in healthcare made personal.At Medibank we've recently unified our health services under one brand – Amplar Health.Core to the Amplar Health strategy is substantial growth in our hospital substitution, hospital avoidance and clinical home care delivery. We are an ambitious organisation with the vision of becoming Australia's leading Hospital in the Home service provider.Our vision is simple: 'To be the healthiest workplace in Australia by 2030'.Your opportunityAs a Practice Support Officer, you will ensure the service delivery roles within Home and Allied health are supported with the intake and administration of referrals and the allocation of services.The key area of focus for this position is to:Ensure appropriately skilled staff are rostered at the right time to deliver patient care to clients in their own homes.Ensure the right number of staff, with the relevant skills/qualifications, are scheduled to work at the right time in the right geographical location.Ensure the schedules created are aligned to forecasted requirements.Reschedule cover of unplanned changes in staff availability.What will set you apart from the rest?You will bring previous experience working in a large scale omni-channel planning/rostering environment. With proven skills in time management, multi-tasking and prioritising, you are able to work effectively in a multi-faceted team and equally as an autonomous operator. Experience in leave planning & scheduling to ensure continuity of service delivery is essential together with:Demonstrated ability to undertake detailed work & maintain information within systems with a high degree of accuracy.Personal accountability and commitment to timely delivery of quality output.High level of proficiency in Microsoft Excel (experience with Access and SQL would be advantageous).Initiative, proactive attitude, with ability to multitask between phones, emails & scheduling and truly 'think outside the box'.Ability to thrive under tight time constraints in a fast-paced environment.Availability to work between 7.00am and 8.00pm across a 7-day roster.What sets us apart from the rest?As a long-term deliverer of homecare, we have a passion for providing quality, patient-centred healthcare with employee wellbeing at the centre of our work. Within this you will receive:5 weeks paid annual leave to enjoy well-deserved breaks.Flexible working options - WFH and collaborate in our office when needed.Access to Amplar Health Online Doctor - virtual GP consults for free.24/7 Employee Health Support Line – extended to families.14 weeks paid parental leave to be there when it matters most.Subsidised health insurance for you and your loved ones.Career development opportunities across Amplar/Medibank business.What's next?If you have the skills and experience we are looking for, we will be in contact shortly.
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