To perform this role it is essential that the incumbent is an Aboriginal or Torres Strait Islander person.
It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991.
About Us The Institute for Urban Indigenous Health Ltd was established by its founding members to provide a coordinated and integrated approach to the planning, development, and delivery of comprehensive primary health care services for Aboriginal and Torres Strait Islander populations within the Southeast Qld Region.
The Goodna Clinic was established in 2014 in response to the large and unmet health and related needs of a large and growing population of Aboriginal and Torres Strait Islander people in the Goodna region.
About the Role The position is responsible for the provision of effective and efficient administration and service coordination to contribute to the achievement of IUIH Goodna Clinics business objectives, including increased practice patient numbers, attendance rates, and billings.
Your day-to-day duties include: Provide training, development, and mentorship for receptionists and identify opportunities for growth of reception staff.Support an environment that fosters teamwork, cooperation, respect, and diversity.Establish and maintain positive communication and professional demeanor with staff.Assume responsibility for ensuring efficient and productive use of calendars.Ensure Reception team follows defined booking procedures.Conduct regular reviews of calendars to maximize billing opportunities.Work with the Service Development team to highlight needs in relation to ongoing development, documentation, and implementation of the IUIH model of Care.Implement practices to achieve high booking and attendance rates for multi-disciplinary service provider appointments.Contribute to the development and ongoing refinement of referral and follow-up pathways between local clinics and multi-disciplinary service providers.About You To perform this role it is essential that the incumbent is an Aboriginal or Torres Strait Islander person.
It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991.
Current C Class Drivers Licence (QLD).Current Criminal History Check.Current Blue Card.Current CPR Certificate.Desirable, but not mandatory: Demonstrated experience working with Aboriginal and Torres Strait Islander people and/or communities.What Can We Offer? At IUIH, we recognize that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees, and people with disabilities.
At IUIH, 'Our Collectivity is Our Strength'.We are a diverse and inclusive workplace that invites applications from all people.Be part of Australia's largest community-controlled Aboriginal Health Service.Access to "Growing Our Own Opportunities" through in-house training and programs.Weekly Staff Wellness activities and all staff 'Gather and Grow' yarns and award ceremonies.Opportunities to attend community events such as NAIDOC, Rugby League Carnivals, and more.Onsite Presto's Café at our Windsor Office providing a range of hot and cold beverages and healthy breakfast and lunch options.APPLICATIONS CLOSE – Midday Monday 6th January 2025
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