Shepparton, Shepparton & Goulburn Valley VIC
Full time
Recruit, develop, and manage non-clinical staff to ensure high performance and professional growth through leadership, team-building, task delegation, and conflict resolution. Key tasks include:
Developing and assisting HR systems, including staff hiring and selection process with head office support.Providing supervision, leadership, and motivation to the administration team, with occasional front desk support as needed.Creating and reviewing staff contracts, job descriptions, performance appraisals (KPIs), and training plans.Coordinating recruitment, onboarding, and training for staff and practitioners.Arranging locum coverage for clinical staff when necessary.Encouraging employee engagement, professional development, and satisfaction.Conducting regular staff appraisals and managing rosters, including leave requests.Ensure the effective implementation and maintenance of financial systems and processes to support the business's operational needs. Key responsibilities include:
Maintaining accurate financial records and providing regular reports to the COO, CFO, and payment processing team.Managing accounts receivable and payable, including debt prevention, to maximize profitability and cash flow.Ensuring daily banking reconciliation across cash, cheques, EFTPOS, HICAPS, and Medicare.Coordinating payroll services, including WorkCover, superannuation, taxation, and leave records.Operational Management Oversee daily operations with a focus on consistency, efficiency, and future growth. Tasks include:
Reviewing and improving systems, processes, and procedures as needed.Managing capacity to align operational needs with required resources.Developing and maintaining policies, procedures, and a business continuity plan.Managing IT systems and equipment, including maintenance, upgrades, and vendor coordination.Maintaining an asset register and scheduling equipment maintenance or replacement.Ensuring consumables and equipment meet operational and safety standards.Safety and Quality Foster a culture of safety and quality, ensuring compliance with best practices and standards. Key tasks include:
Leading risk management and quality improvement initiatives.Ensuring accreditation requirements are met and maintained.Recording and addressing incidents and near-misses per policy and OHS standards.Promoting a culture of accountability and adherence to practice standards.Ensuring all areas of the practice, including parking and gardens, are safe, clean, and accessible.Maintaining confidentiality of patient and practice information.Strategic and Business Planning Collaborate with Practice Principals to develop and monitor business development.Marketing and customer engagement strategies to enhance the clinic's reputation and growth.Legislative Compliance Ensure the practice complies with all legal and contractual obligations by:
Keeping informed of current and new legislation and updating systems and procedures as necessary.Ensuring compliance with all regulatory and statutory obligations. #J-18808-Ljbffr