CQ Medicentre is looking for an experienced, organised, and motivated full-time Practice Manager to join their thriving team. CQ Medicentre consists of two well-established Practices located on the Northside and Southside of Rockhampton. Both practices include a group of highly experienced and dedicated GPs, who love being doctors and care about the local area and community. CQ Medicentre is about respect and acceptance; of all cultures, sexualities and beliefs. Most importantly keeping the practice warm and friendly by respecting all staff equally. Responsibilities Include: Manage the efficient day to day running, administration and customer service of the Practice Work with our Operations Manager to develop, implement, and maintain strategic business planning Assist in the recruitment and retention of GPs and Allied Health Professionals Lead the development of the nursing and reception teams including structuring roles, recruitment and retention of staff, and the delivery of trained and committed care and services to our patients Developing and updating policies and procedures to ensure compliance for maintaining accreditation standards and Medicare requirements Provide regular communication to the whole of the practice team through staff meetings Understand training needs within the Practice and facilitate professional development Handling and resolving of patient complaints Work with our accounts team to ensure all financial reports, information and payroll details are provided in a timely and efficient manner Work with support teams as needed - marketing, IT, HR etc. Manage all aspects of the business and report as necessary Liaise with providers for supplier and customer related business matters. About You You love general practice and know the ins and outs of running a practice smoothly. You believe in cultivating a warm work environment and a positive patient journey. Your skills and experience include: Previous leadership position or the ability to enter a leadership role with confidence Understanding of business operations, financial reporting and compliance in the primary healthcare setting, and reporting to meetings Ability to master new processes and IT systems; experience with Medical Director and/or Best Practice software highly desirable Skilled at multi-tasking, problem-solving and time management Excellent communication skills, both verbal and written Ability to maintain absolute confidentiality Demonstrated commitment to ongoing professional self-development Adhere to Government regulations regarding COVID vaccination requirements Why Join Us? Commitment to work-life balance with flexible work hours to support you Competitive remuneration Team of talented and supportive receptionists, nurses, and doctors Extensive support from other departments - accounts, marketing, IT and HR Practices are located in Shopping Centres Apply today to join this incredible team with your resume and cover letter detailing your recent experience or visit to learn more about the practices. #J-18808-Ljbffr
