Practice Manager/ Operations Manager

Details of the offer

A fantastic opportunity for a Practice Manager/Operations Manager to work for a highly regarded Law firm located in the Heart of CBD.Step up in your career with this fantastic role!Highly regarded firm located in the CBD - Where every day is differentFlexible working arrangementsFinally, be recognised and paid what you're worth!Our client is seeking a talented individual to be their practice manager. The ideal candidate for the role would preferably be from a legal, professional background, willing to grow within the firm and interested in assisting with developing the practice overall to be a part of its sustained success. The Practice Manager / Operations Manager provides corporate, financial, commercial and operational support to the directors and the wider executive team to ensure sound financial and operational management of the business and its resources. This includes supporting staff, developing and implementing office initiatives and confirming that the office complies with statutory requirements, human resources, administrative requirements, trust accounting, information technology management, facilities management and business development.Job tasks and responsibilitiesClient management, including following up with clients and potential leadsPrimary point of contact for clients on administrative matters and managing incoming inquiriesWorking with the firm's lawyers to collaborate with them and ensure critical deadlines are metManagement of general finances and supervision of accounts staff, experience with Affinity is an advantage.Coordinating HR and induction of new staff.Managing and liaising with external providers (e.g., IT consultants)Manage the firm's marketing by maintaining the firm's website, newsletters and client feedback surveys.Ensure adequate training and courses are available so the firm can continue to be modern and have the best approach.Trust Accounting:Maintain accurate knowledge of the trust accounting requirements under the Legal Practitioners Act.Ensure all trust accounting records are accurate and in accordance with trust accounting rulesAttend to the monthly reportingOperational Management:Maintain relationships with external providers regarding supplies, insurances, information technology, library and other operational requirementsProject manage all tasks necessary to ensure the efficient and effective operation of the businessMaintain operational necessities such as insurance, phone contracts, photocopier contracts, IT support, etc.Facilities management, including excellent working knowledge of all office machines and staff amenitiesManage and track the CPD requirements for all fee earnersHuman Resource Management:Manage the selection, recruitment, ongoing wellbeing and performance of all personnel.Manage, lead, support and develop all staffManage and conduct staff performance and development review processMonitor staff performance, providing staff with timely and relevant feedback and make recommendations to directors regarding employee relationsEnsure all employees are inducted and have contracts and position descriptions, if relevantManage recruitment, selection and induction processesMaintain all employee-related files and employment-related documentation for staffKeep track of all staff leave and absences, including scheduling RDOs for staff as requiredInformation Technology:Ensure all information technology throughout the firm is constantly updated and liaise with service providers as the conduit for improvement and resolution of any issues.The successful applicant will:Gain exceptional experience working in a close-knit and fun team of experienced professionals and paralegals;Work in an iconic Adelaide-skyline building in the heart of the city with stunning viewsEnjoy the flexibility and a healthy work/life balance; andBenefit from an environment of development and progression.How to ApplyPlease submit your resume through the APPLY button to apply for this role.Alternatively, you can contact Bonnie Brady at ****** or call for a confidential chat on 0478 292 714.Not quite what you're looking for? Please get in touch, as we have many more opportunities that are not advertised.Your application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a practice manager?What's your expected annual base salary?Do you have administration experience in the legal services industry?
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