Practice Manager of Specialist Cardiology ClinicWe are looking for an experienced and dynamic Practice Manager to lead the day-to-day operations of our specialist cardiology practice, spanning two locations. This pivotal role ensures the smooth and effective delivery of our healthcare services. The ideal candidate will be responsible for managing staff, overseeing financial operations, enhancing patient services, ensuring compliance, and driving overall practice performance. We seek a strong leader with deep healthcare management expertise who can cultivate a positive work environment focused on patient care and operational excellence.Our specialist cardiology practice is located in a central location in Melbourne with 2 satellite regional Victoria locations. The practice features a team of highly qualified cardiologists, each with expertise in various subfields of cardiology, such as electrophysiology, interventional cardiology, and structural heart disease. Our practice's commitment to excellence is reflected in its highly skilled team, state-of-the-art procedures, and dedication to improving patient outcomes.Tasks & responsibilitiesOperational ManagementOversee the daily operations of the practice.Develop and implement policies and procedures to enhance efficiency and quality.Manage appointment scheduling, patient flow, and operations.Coordinate with healthcare staff to ensure optimal patient care and service delivery.Oversee accounts payable, Medicare claims, and hospital procedures billings.Assist in completing financial reports for specialists.Manage accounts receivable, and maintain minimal outstanding claims through communicating with patients, Medicare, and private health funds.Human ResourcesRecruit, train, and manage administrative staff, fostering a positive work environment.Conduct performance evaluations, provide feedback, and implement staff development initiatives.Ensure compliance with Fair Work requirements and address HR issues.Manage staff rostering.Patient Relations and ServicesMaintain high standards of patient care, ensuring patient satisfaction and promptly addressing concerns.Oversee patient registration and medical records management.Compliance & Risk ManagementDevelop and implement risk management strategies to minimize legal exposure and enhance patient safety.Oversee quality assurance programs and ensure continuous improvement in practice operations.Business DevelopmentDevelop strategic initiatives to increase referrals.Collaborate with external stakeholders to advertise and promote clinic services.Analyse financial reports, identify trends, and recommend strategies to improve profitability.Qualifications & experiencePrevious experience in practice management or healthcare administration is mandatory.Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.).Excellent leadership, communication, and interpersonal skills.Strong problem-solving abilities and attention to detail.Our cardiology practice is in its exciting early stages offering you a unique opportunity to grow and advance with us as we expand. We pride ourselves on fostering a welcoming and collaborative atmosphere, where every team member is valued in a harmonious work environment that encourages development.
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