Adelaide Plains Veterinary SurgeryLocation: Adelaide PlainsWe have an exceptional opportunity for an experienced Practice Manager.
This is a Full Time position for this popular local practice, working with an experienced team of veterinarians, nurses, and an established client base.Adelaide Plains is a well-established small animal practice situated in Two Wells, South Australia.
Our case load is varied and typically fast-paced, including routine consults, surgery, advanced orthopaedic and soft tissue procedures, rehabilitation services, and CT scanning.Key ResponsibilitiesOversee all operational and people matters within the clinic, responsible for communications, procedures, and business services.Lead on all employee matters including recruitment, workforce planning, rosters, health and wellbeing, recognition awards, people performance, training, and development.Engage in customer experience and client loyalty activities, clinic service streams, marketing, digital services, social media, complaint resolution, and compliments.Manage the financial performance of the clinic, including stock control, procurement, accounts, budgets, and profit and loss.Lead on work health and safety compliance, facilities and maintenance, assets and equipment, as well as cleaning and presentation standards.Work closely with Clinical Leaders to uphold industry standards, clinical governance, and strategic direction of the clinic.Collaborate with the Regional Manager to champion change, improve clinic performance, drive client engagement, and create high-performing service environments.Lead on company initiatives, projects, and technology.Exhibit a transparent leadership style focused on collaboration and engagement.About YouAt least 2 years in a practice leadership or head nurse role in a veterinary or medical related field.Committed to high standards of service excellence and clinical care.Experience with practice management systems or appointment book management skills, and are computer confident.Strong problem-solving, decision-making, and organizational skills.Good understanding of people and employment obligations.Knowledge of workplace health and safety regulations.Experience or interest in change management and project management.A genuine, warm, and supportive style that enjoys caring for people who care for animals.Apply NowPlease apply online with your CV and cover letter to have a confidential discussion.
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