Job Title: Practice CoordinatorLocation: Geelong Clinics, Southern Cross GP
Reports To: Clinic Manager/Regional Manager
Job Type: Full-Time
Job Summary:
Southern Cross GP is seeking an experienced Practice Coordinator to manage the operational needs of our Geelong clinics. This individual will ensure smooth clinic operations, including administrative support, patient management, and staff coordination. The ideal candidate will have previous experience in healthcare administration and a proven track record in managing staff, patient flow, and clinic services. The Practice Coordinator will play a key role in upholding high standards of patient care and efficient day-to-day functioning.
Key Responsibilities:
Patient Management:
Oversee patient appointments, scheduling, and follow-ups across multiple clinics.
Manage patient inquiries and ensure a positive patient experience.
Ensure accurate and timely updates of patient records, adhering to confidentiality protocols.
Administrative Operations:
Supervise front desk staff, ensuring seamless communication and administrative efficiency.
Oversee billing processes, including Medicare claims and private billing procedures.
Manage clinic inventory and procurement of medical supplies, maintaining adequate stock levels.
Staff Coordination:
Develop and manage staff rosters, ensuring appropriate staffing levels and leave management.
Support recruitment, onboarding, and staff training initiatives.
Assist with staff performance evaluations and professional development programs.
Operational Excellence:
Ensure compliance with healthcare regulations and internal policies.
Work closely with the Clinic Manager to identify areas for operational improvement.
Ensure the clinics maintain a high level of cleanliness, safety, and professionalism.
Qualifications:
Proven experience in a similar role within a healthcare setting (minimum of 2 years).
Strong understanding of Medicare billing, healthcare administration, and clinic management.
Excellent organisational, communication, and leadership skills.
Proficiency in practice management software and Microsoft Office suite.
Ability to handle multiple tasks and thrive in a fast-paced environment.
Why Join Us?
Southern Cross GP offers a collaborative and supportive environment, where you can make a real difference in the health and well-being of the Geelong community. We provide opportunities for career growth, competitive remuneration, and a strong commitment to work-life balance.
To apply, please send your resume and cover letter to ******
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