Join a collaborative team and see your impact on essential work that underpins key functions in our businessWe are certified carbon neutral and committed to reducing our impact on the environment.We have long-term partnerships with charities working to address homelessness.We're REA REA Group is not your average digital business. From humble beginnings in a garage in Melbourne's east in 1995, we have grown into a leading global digital business, specialising in property.
With bold and ambitious goals, we are changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step – whether that's finding or financing your next home.
Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we're proud to be named in Australia's "Top 5" Best Workplaces two years in a row, as well as being recognised as a Best Workplace for Women.
Where the team fits in The Customer 360 Tribe is part of our Customer Group. The Customer Group is the driving force behind our flagship sites, realestate.com.au and realcommercial.com.au. When you join the Customer Group, you join a cross-functional group of folks representing product, tech, sales and marketing, supported by PR, communications, HR, finance, legal – all the people you need to create products our consumers love and customers value. With realestate.com.au being the number one destination for people interested in property in Australia, as you can imagine – the group of legends working on our little red house are very passionate about what they do.
The Customer 360 tribe manages the platform and data that powers the best customer experiences. This tribe is on a mission to provide a high quality 360-degree view of our customers to enable delivery of superior value to them. The tribe is accountable for different customer experiences like onboarding, contract management, managing agency and profile information while supporting sales flows. This tribe is also Data owner and publishes foundational dataset making it easily accessible to draw insights and decisions. You will be working with Salesforce squad in the tribe and have a focus on the development of our Salesforce ecosystem to provide enhanced Sales capabilities to our Australian businesses.
What the role is all about Participate in sessions with our internal customers and other team members to understand Business Requirements and Business Processes Analysis.Work closely with the Senior Functional Consultants to ensure solutions are fit for purpose and utilise Salesforce out of the box capabilities as a preference over custom code solutionsConfigure and customise Salesforce Sales and Service applicationsUse your expertise in CPQ domain to lead solution designs.Analyse data and execute data migration strategies and mapping.Configuration of Salesforce and related third party applicationsSupporting discovery activities by collaborating with PMs, BAs and Tech Leads.Assist Delivery Lead to manage delivery plans with estimates and outcomes, time frames and change management processes.Champion the benefits of the Salesforce platform in the context of the business environment.Provide training to end users and colleagues as needed.Share experience and knowledge with colleagues, enabling others to learn and growWho we're looking for Experience as a Functional Consultant or equivalent role on the Salesforce platform in med-large (>300 users) environment with multiple integrations.Specialist skills in CPQ with an ability to lead optimal solution designs.Practical knowledge of agile software delivery methodologiesAble to communicate and collaborate effectively with a range of stakeholders.Intermediate Salesforce Platform knowledge with multiple cloudsDeveloped understanding of web technologies and complex systemsThe ability to look at tricky situations through a solutions-focused lensSomeone who can work productively in a fast paced and agile environmentAdvanced skills in designing and implementing solutions that scale and perform for millions of users.Excellent written and verbal communication skills, including the ability to run workshopsExperience in Salesforce projects using broad range of agile methodologies and in a variety of settings, including distributed teams.The REA experience The physical, mental, emotional and financial health of our people is something we'll never stop caring about. This is a place to learn and grow. We're committed to your development – both professionally and personally. Your experience with us is something we take seriously.
We offer: A hybrid and flexible approach to workingFlexible parental leave offering for primary and secondary carersPrograms to support mental, emotional, financial and physical health & wellbeingOur Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity.Hack Days so you can bring your big ideas to lifePerformance recognition programs because hard work should never go unnoticedOur commitment to Diversity, Equity, and Inclusion We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking – be it cultural and ethnic backgrounds, gender identity, disability, age, sexual orientation, or any other identity or lived experience. We know diverse teams are critical to maintaining our success and driving new business opportunities.
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