Portfolio Operational Performance Leader

Details of the offer

Take the next step. Be part of something bigger at Suncorp.
High profile analytical role that contributes to the strategic success of Mass Motor businessPermanent full-time opportunitySydney, Melbourne, Brisbane or Adelaide locationAbout the role The Motor Portfolio provides motor insurance cover to customers under the AAMI, Apia, Bingle, CIL, Essentials by AAI, GIO, Shannons, and Suncorp brands. The products are distributed directly to customers via the online and contact centre channel, and via intermediated Motor Dealer and Caravan Dealer channels.
The purpose of this role is to drive strategic positioning for our motor portfolio, applying analytical methods to target key market segments and maximise profitable growth. Collaborate across Underwriting, Product, Pricing, and Marketing strategies to optimise performance, with continuous feedback and improvement. Ensure portfolio alignment with business objectives, maintaining a balanced, customer-focused approach to sustainable growth.
What you'll do Manage a portfolio to achieve strategic objectives within the planned periodOptimise portfolio performance, tracking KPIs across rate, exposure, claims, and channelsPartner with Pricing & Analytics to refine tools for enhanced insights and decision-makingImplement tactical pricing strategies in collaboration with Pricing teamsProvide insights on portfolio performance in Consumer Motor Performance meetingsCollaborate with Motor Claims to analyse claims trends and ensure pricing sufficiencyWhat you'll bring  Minimum of 5+ years' experience working in general InsuranceStrong analytical background with practical experience in underwriting and/or pricing practicesRelevant tertiary qualification, such as a degree in Statistics, Mathematics, Accounting (desirable)In-depth knowledge of pricing systems, underwriting principles, products, and policy wordingsWhat we can offer you Competitive benefits package and excellent work cultureExcellent discounts on a range of retail favourite stores as well as insurance productsA range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leaveInvest in your brighter future with ongoing study support and career development programsAbout Suncorp Group Suncorp Group is all about making a difference for people and in the communities, they call home. Few areas of our business are quite as foundational in making that difference as our Claims teams. They provide support and understanding for customers in some of their most challenging times, while finding outcomes that get their lives back on a healthier, happier path. That takes a special kind of person. Someone who can pick up the ins and outs of insurance processes – and deliver it to customers in a way that feels refreshingly simple. Someone who's naturally empathetic and finds joy and pride in making a genuine difference – because you'll be doing that from the moment you start work each day.

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Nominal Salary: To be agreed

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