Benefits & Perks Incredible team member discounts from your first day on-the-job.Up to 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo, Independent Collection and more.$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.Awesome winter and summer savings and discounts at Thredbo.Rapid career growth opportunities through our EVT network.Local community involvement, volunteering and charitable giving.Australia and NZ's largest and most diverse experiences company.About the Role We are seeking our next Concierge superstars to join our Front Office team. The role will suit a high-energy, out-going personality who has a passion for customer service. This will be a casual position.
Being the first and last point of contact for our guests, our Concierge team plays a vital role in our operations. We strive to exceed guest expectations at every opportunity, aided by our insatiable enthusiasm and people skills.
Key Responsibilities Ensure all guests receive a positive greeting as they arrive and depart the HotelProvide guests with information on Hotel services and local attractions/eventsParking guest's vehicles both on-site and off-site with the utmost care Order taxi's and/or ride shares for guests as required Deliver all luggage, messages, mail and special requests are handled promptly, efficiently and professionally Ensure the Hotel lobby and entrance are kept impeccably clean and tidy Skills & Experience Driver's licence, manual preferred however not essential Excellent communication skills and customer service Attention to detailExcellent personal grooming and presentationThe ability to handle pressure, multi task and get the job doneAbility to work a variety of shifts across the week About the Business Rydges South Bank is part of EVT (Entertain, Ventures & Travel) Group, a proudly Australian-owned company with over 100 years' experience in hospitality, entertainment and leisure in Australia and New Zealand. Our venues stretch from Perth to Sydney to Queenstown with each venue locally inspired, just like our team, our customers and you. We're for making the day better, we include, we nurture talent and promote internally.
Rydges South Bank is a highly-regarded 4.5 star, award-winning hotel boasting 304 rooms and suites, multiple food and beverage outlets, and conferencing facilities. The hotel is located on Grey Street in South Bank neighbouring the Brisbane Convention & Exhibition Centre.
Our core values are Empowerment, Possibilities and Community. These pillars form the foundation of our purpose, which is to make each day better for our customers, our team, the community and… ourselves!
For further information about Rydges South Bank check out our website at www.rydges.com/southbank and for further information about EVT please visit www.evt.com.
If you're interested in keeping up to date with all available positions across EVT,?including cinemas, hotels and?Thredbo,?you can sign up for our weekly?job alerts?here www.evt.com/elevate/careers.