Tropical Coast Plumbing is a Mackay-based plumbing company that completes domestic and commercial maintenance as well as insurance reporting and repairs. We are currently the highest-rated plumbing company on the Whitsunday coast due to the fact our customer service is second to none. We utilize app technology to make your job easier and our customers happier. Our team of plumbers and administrators combined knowledge means we are one of the best in the business.About the Role:Tropical Coast Plumbing is based in Rockhampton, Mackay, and Townsville in Queensland, Australia, and is currently seeking a Plumber Supervisor to join our Mackay team.As an experienced maintenance plumber, your role will involve but not be limited to:Enthusiasm to meet and exceed customer needsMeet company KPIs including achieving business goalsComplete all work to a high standard in an acceptable time frame, whilst holding a high attention to detailHelp to cultivate a great team cultureDisciplined in maintaining a high level of work outputQuality presentation of yourself and company vehicleAbility to create strong customer relationshipsStrong desire to complete work to the best of your abilityInitiative in decision making and problem solvingEnthusiastic approach to your role in the businessDesire to create a positive work cultureGreat communication and outstanding customer service70% of the role will be administration-based (including invoicing, quoting & estimating, emails, etc.)Supervise and mentor staff including apprenticesWhat You Will Need:Qualified Plumber Trade certificate including 2 years of trade comprehensive knowledgePrevious experience in maintenance plumbing (necessity)Previous experience as a Plumber Supervisor (desirable) including estimatingStrong customer focus and a commitment to delivering quality workWhy Join Our Team?Employee recognition (including performance bonuses, loyalty rewards)We are the highest-rated plumbing company on the Whitsunday CoastRemuneration paid above award ratesTraining and development offered to all employeesPermanent full-time including continuous ongoing workProvided with a company vehicleThis is a fantastic opportunity for an individual who wants to grow themselves in a team that is passionate about what they do. If you're a licensed plumber with extensive maintenance experience and a can-do attitude, we want you to come and join our team.#J-18808-Ljbffr