Retail Data Acquisition Services – Launceston TAS
About the Role:
The Pie Face Specialist will play a pivotal role in helping Pie Face sites stay compliant, improve performance, and – ultimately – sell more pies! Through hands-on coaching, training, and site evaluations, you'll help store teams elevate their customer experience and operational efficiency.
Key Responsibilities: Operational Excellence: Evaluate and resolve in-store Pie Face operational issues, while contributing to continuous improvement initiatives. Relationship Management: Establish and maintain strong working relationships with internal and external stakeholders to foster brand growth. Training & Development: Deliver new and refresher training for Pie Face team members and Commission Agents, both one-on-one and in team sessions. Compliance Monitoring: Oversee site compliance with Retail standards & Food Safety. Audit & Reporting: Gather, compile, and report audit data; provide insights and respond to internal audit inquiries. Continuous Improvement: Identify obstacles, adjust processes based on feedback, and develop contingency plans to ensure smooth site operations. New Store Support: Assist with setup and training for new store openings as part of expansion efforts. About You: Relevant Experience: Background in fast food, restaurant, or hospitality roles (McDonald's experience a plus) Analytical Skills: High attention to detail with strong analytical and administrative skills. Communication: Excellent written and verbal communication skills with the ability to tailor style for rapport building and team collaboration. Multi-Market Management: Familiarity with managing operations across multiple sites or market segments. Adaptability & Professionalism: Ability to handle changing priorities, manage workloads, and maintain professionalism in a fast-paced environment. Flexibility & Travel-Readiness: Must have a valid driver's license, with availability for frequent travel, including overnight stays and travel as needed. What We Offer: A dynamic and rewarding work environment within a rapidly growing company Opportunities for professional development and advancement Competitive compensation and travel benefits The chance to be part of a brand loved by Australians nationwide! If you are interested in this position, we encourage you to apply as soon as possible. Only shortlisted candidates will be contacted.
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