Retail Data Acquisition Services – Launceston TAS About the Role:The Pie Face Specialist will play a pivotal role in helping Pie Face sites stay compliant, improve performance, and – ultimately – sell more pies! Through hands-on coaching, training, and site evaluations, you'll help store teams elevate their customer experience and operational efficiency.Key Responsibilities:Operational Excellence: Evaluate and resolve in-store Pie Face operational issues, while contributing to continuous improvement initiatives.Relationship Management: Establish and maintain strong working relationships with internal and external stakeholders to foster brand growth.Training & Development: Deliver new and refresher training for Pie Face team members and Commission Agents, both one-on-one and in team sessions.Compliance Monitoring: Oversee site compliance with Retail standards & Food Safety.Audit & Reporting: Gather, compile, and report audit data; provide insights and respond to internal audit inquiries.Continuous Improvement: Identify obstacles, adjust processes based on feedback, and develop contingency plans to ensure smooth site operations.New Store Support: Assist with setup and training for new store openings as part of expansion efforts.About You:Relevant Experience: Background in fast food, restaurant, or hospitality roles (McDonald's experience a plus)Analytical Skills: High attention to detail with strong analytical and administrative skills.Communication: Excellent written and verbal communication skills with the ability to tailor style for rapport building and team collaboration.Multi-Market Management: Familiarity with managing operations across multiple sites or market segments.Adaptability & Professionalism: Ability to handle changing priorities, manage workloads, and maintain professionalism in a fast-paced environment.Flexibility & Travel-Readiness: Must have a valid driver's license, with availability for frequent travel, including overnight stays and travel as needed.What We Offer:A dynamic and rewarding work environment within a rapidly growing companyOpportunities for professional development and advancementCompetitive compensation and travel benefitsThe chance to be part of a brand loved by Australians nationwide!If you are interested in this position, we encourage you to apply as soon as possible. Only shortlisted candidates will be contacted.
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