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We asked our people what made working at PICA special, and they highlighted that we offer a sense of Belonging, we have Flexible ways of working, we're Making a Difference every day, your career journey provides Challenge and Growth, and you'll enjoy our PICA Perks.
About the role We are on the lookout for a Team Leader to play a pivotal role in leading a small team of Insurance Claims Consultants in our National Insurance Services team based in Southport, Gold Coast. This role is a full-time permanent position. Reporting to the General Manager – Insurance Services, you will be responsible for overseeing a substantial portfolio and managing a team who are processing our body corporate clients' insurance claims.
Objectives Lead and manage the Insurance Claims team. Motivate your team and foster a collaborative environment, while effectively managing workflow and workload distribution. Leverage your business acumen and leadership skills to ensure the team delivers exceptional service, fostering strong relationships with both internal and external stakeholders. Oversee the claims process for all portfolios. Create and build relationships with Strata Managers, Committee Members and Insurance Brokers. Drive positive changes within the Insurance Services area. This includes spearheading projects and initiatives designed to simplify, automate, and grow our services. About you Ideally you will have a minimum of 4 years' experience in a similar role in the insurance or strata industry, but if not, the right attitude and willingness to learn and grow will set you apart from the rest! You enjoy working in a fast-paced environment and thinking outside the box! Proven ability to inspire and lead a team, fostering a collaborative and high-performance culture. If you want to be the "glue" for our tribe and are genuinely a nice person who is always willing to pitch in when the chips are down, then we will consider you! Join our dynamic team where hard work meets friendliness! We're loyal, supportive, and love to have fun and share a laugh. Passionate about collaboration, we're always ready to lend a hand and are committed to each other's success. About Us If you haven't heard of PICA Group, check us out: picagroup.com.au . We have over 700 staff and 30 branches along the east coast, from Far North Queensland down to Tasmania. We're investing heavily in new products, technology and people initiatives – it's a great time to join. Still not convinced? Check out what our employees have to say about working at PICA on Glassdoor. A 4.6 star rating is nothing to sneeze at.
What we can offer you! Flexibility - Hybrid work schedules working from home five days each fortnight. A Day Off - On your birthday because you deserve it! Benefits - Paid parental leave, discounted health insurance, hospital excess coverage, discounted fitness memberships, and study leave, to name a few. How to apply If you're ready for that next step in your career and want to join an industry leader at an exciting period of transformation, please apply via the link. At PICA we value diversity and encourage a speak-up culture where our people bring their whole selves to work to enhance community living for all.
You must have the right to live and work in this location to be considered for this opportunity.
It is PICA Group's policy not to accept speculative CV's from Agencies, unless the role has been released directly to the agency. Should we require any assistance from agencies on any roles a member of the Talent Acquisition team will contact agencies directly.
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