Prana Physiotherapy & Health is a rapidly growing clinic specialising in back and neck pain, rehabilitation post spinal surgery, general musculoskeletal care, sports injuries and Clinical Pilates.
We're a close knit, fun, caring and innovative team and we are looking for a receptionist/administrator who is genuinely passionate about providing top level customer service to join our Crows Nest practice.
Key responsibilities of the role include:
- Providing top level customer care to our valued clients
- Facilitating the desk at our main reception, including welcoming clients and taking payments
- Answering and responding to telephone calls, faxes, text messages and emails
- Booking and scheduling of appointments and exercise classes
- Effective and confidential management of patient records
- Merchandise sales, purchase of office supplies and stock control/inventory
- Provide support to each practitioner on a daily basis to ensure their day runs smoothly
- Maintaining the presentation of our boutique clinic and Pilates Studio including cleaning and tidying between consultations and classes.
Successful candidates will be able to demonstrate the following:
- Empathy, care and respect for others
- World class customer service
- Professional, polished and effective communication skills
- Ability to work under pressure at our reception
- Effective time management skills and the ability to prioritise tasks
- Excellence in teamwork
- Eagerness to learn and ability to work with health practice systems
Highly Desirable
Medical (preferably Physio) reception experienceExperience using Cliniko Practice Management SystemsExperience using HICAPSTertiary qualifications, preferably relevant to the position Must be available to work either morning or evening shifts starting from 7:30am, and finishing at 7pm or 7:30pm, and the able to cover Saturdays when needed from 7:30am - 1:00pm.
If you are the right person to join our fantastic team, please submit your CV and cover letter to Valerie at [email protected]. Applications made directly via seek will not be viewed.
Immediate start available.
www.pranaphysio.com.au