Personal Banking & Customer Service - Northern Beaches, Nsw

Details of the offer

Join Our Team at Westpac! Work as part of a diverse, inclusive and vibrant team. Begin a long-lasting career in Banking and Finance with Westpac. Get things happening for our customers – and your career. Full and part-time roles available. Westpac Group offers a range of opportunities for people who want to make a difference, speak their truth and grow their career! We have a number of exciting customer service and sales roles available across Sydney's Northern Beaches region and lower North Shore.
Opportunities across Manly, Mosman, Warriewood, Brookvale, Crows Nest, Chatswood, Dee Why, Lane Cove & Mona Vale. Interviews for these roles shall be held on Wednesday 4th December between 10am and 4pm at both our Chatswood St George and Dee Why Westpac branches. Apply today to secure your new role with Westpac! These branch-based, customer-facing roles are at the heart of our branch network and will see you engaging in meaningful conversations with our customers to deliver a seamless, stress-free banking experience – and uncover their current and future banking needs. You will manage transactional and savings needs, connect customers with other specialists when required, and proactively engage with them via phone or email. Your dedication and expertise will empower customers to make the most of their money, each and every day!
No banking experience? No problem. Your vibrant personality, eagerness to learn and commitment to delivering exceptional customer service are key to excel in this role. At Westpac Group, we're committed to your success from day one. You will receive comprehensive training on our banking products and services, and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role.
What will I need to succeed? Customer Service or Sales Experience: ideally gained in a customer-facing role. Numerical Skills: proficiency in handling cash and an ability to complete financial transactions with accuracy. Personality: an energetic personality coupled with a genuine passion for helping people! Resilience: the ability to remain calm and composed while managing challenging situations or difficult customers. Adaptability: a will to learn and adapt to new banking procedures and technologies. What's in it for me? You'll play a significant part of the future of a business that has been around for 200 years. Our purpose is to create better futures together. You'll keep learning to grow, backed by a fantastic team of people with a can-do, supportive structure. We offer generous paid and unpaid parental leave for your nominated primary and support carers, including leave to organise adoptions, surrogacy, and foster care arrangements.
What is it like to work there? We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. Joining the Westpac family means you will get some of the best banking, wealth, and insurance benefits in the market.
We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules, and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
At Westpac, we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products, and services for our customers, employees, and community. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disabilities, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply.
How do I apply? Start here. Just click on the APPLY or APPLY NOW button.
Do you need reasonable adjustments during the recruitment process? We can provide reasonable adjustments for individuals with disabilities and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email ******.

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Nominal Salary: To be agreed

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