Part-time permanent positions available and upcoming Branches include but are not limited to Revesby, Wetherill Park, Liverpool and Cabramatta 30-35 hours per week - must be available to work Saturdays Positions available: Personal Banking Advisors and Customer Service vacancies How will I help?
We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs.
Your role as a Personal Banking Advisor / Customer Service Advisor is a key customer facing position in our branch network.
You will have quality conversations with our customers every day, creating a stress-free, seamless experience for every person you serve.
You'll be helping our customers with their transactional and savings banking needs, referring them to team of specialists when required and proactively contacting existing customers via phone or email.
What's in it for me?
You will be working for a well-known Australian company where the customer is at the heart of everything we do.
You'll be encouraged to grow and develop your career with us and will be given the opportunity to further yourself through internal secondments and training.
We pay a competitive salary and have great staff benefits and perks including discounted movie tickets, internal shopping sites and flexible leave options.
You will be valued and supported throughout your Westpac career and can be proud of the company you work for.
Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers.
This includes leave to organise adoptions, surrogacy, and foster care arrangements.
And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need?
Some experience in customer service is a must – especially if it involved you putting your passion into making sales as well.
You'll be confident to build relationships and then manage them for the long-term.
And any business or financial know-how will definitely be an advantage in making exciting things happen for our customers.
What's it like to work there?
We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other.
At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.
As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.
We'll empower you to shape your career path.
Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
Hear from some of our people and their experiences working with us.
How do I apply?
Start here.
Just click on the APPLY or APPLY NOW button.
At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community.
If you're interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply.
If you have questions about the recruitment process, please email ******.
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity.
If you require an adjustment to be made during the recruitment process at any stage, please email ******
