We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs.
Permanent, Full-time position available in Wallsend, NSW branch Fantastic opportunity for a customer service professional Ongoing training and development available to grow your career How will I help?
The role of Personal Banking Advisor is a key customer-facing position in our branch network.
You will have quality conversations with our customers on a day-to-day basis, creating a stress-free, seamless experience for each person you serve.
You'll be helping our customers with their transactional and savings banking needs, referring them to a team of specialists when required, and proactively contacting existing customers via phone or email.
What's in it for me?
You'll play a significant part in the future of a business that has been around for 200 years.
Our purpose is to create better futures together.
We'll back you in the development of your career, internal career prospects, and flexible working.
You'll also keep learning and growing, supported by a fantastic team with a can-do attitude.
We offer generous paid and unpaid parental leave for your nominated primary and support carers, including leave to organize adoptions, surrogacy, and foster care arrangements.
We will continue to pay your super contributions while you take the time you need to get your new family settled.
What do I need?
Some experience in customer service is a must—especially if it involved making sales.
You'll need to be confident in building relationships and managing them for the long term.
Any business or financial knowledge will be an advantage in making exciting things happen for our customers.
What is it like to work there?
We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together.
As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth, and insurance benefits in the market.
We back our employees by helping them work towards industry-recognized qualifications, using online learning, training modules, and career planning tools for you to grow with us.
We will even pay you to do volunteer or community work.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility—and champions inclusion.
Start here.
Just click on the APPLY or APPLY NOW button.
At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community.
If you're interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientations, cultural backgrounds, people with disabilities, neurodiverse individuals, and Indigenous Australians to apply.
If you have questions about the recruitment process, please email ******.
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disabilities and/or neurodiversity.
If you require an adjustment to be made during the recruitment process at any stage, please email ******.
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