Personal Banking Advisor - Hawthorn, VICCompany: Westpac Banking CorporationLocation: Melbourne, AustraliaJob DescriptionBegin a long-lasting career in Banking and Finance with Westpac. This is a fantastic opportunity for a customer service professional.The Hours: This is a part-time, branch-based role covering 8.30am - 4.45pm Monday and Tuesday and 8.30am - 5.15pm Friday.Responsibilities:As a Personal Banking Advisor, you'll be at the heart of our branch network, engaging in meaningful conversations with our customers and delivering a seamless, stress-free banking experience. You will manage transactional and savings needs, connect customers with other specialists when required, and proactively engage with them via phone or email.What will I need to succeed?Sales Experience: a proven ability to meet and exceed sales targetsNumerical Skills: proficiency in handling cash and an ability to complete financial transactions with accuracyCustomer Service Experience: ideally in a customer-facing rolePersonality: an energetic personality coupled with a genuine passion for helping people!Resilience: the ability to remain calm and composed while managing challenging situations or difficult customersTeam Player: ability to work effectively with colleagues to support branch goals and deliver outstanding serviceAdaptability: a will to learn and adapt to new banking procedures and technologiesNo banking experience? No problem. Your vibrant personality, eagerness to learn, and commitment to delivering exceptional customer service are key to excelling in this role. At Westpac, we're committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role.What's in it for me?You'll play a significant part of the future of a business that has been around for 200 years. Our purpose is to create better futures together. We offer generous paid and unpaid parental leave for your nominated primary and support carers, and we continue to pay your super contributions while you take all the time you need to get your new family settled.What is it like to work here?We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. Joining the Westpac family means you will get some of the best banking, wealth, and insurance benefits in the market. We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules, and career planning tools for you to grow with us.As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply.How do I apply?Start here. Just click on the APPLY or APPLY NOW button.Do you need reasonable adjustments during the recruitment process?We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email ******.
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