Personal Banker - Eltham Westpac Banking Corporation, Melbourne, Australia
Job Description Permanent, part-time opportunity available at our Eltham branch! Support our customers in the moments that matter most Hours: Tue & Wed 8.30am - 4.30pm & Fri 9am - 5.30pm Get things happening for our customers - and your career! Bring your high-performer energy to a fast-paced environment where every day is an opportunity to excel! As a Personal Banker with Westpac, you will be at the heart of our mission to help customers make the most of their money! This is a sales-based customer service role which will see you engage with customers both in-branch and over the phone, connecting them with the most suitable banking products to fulfil their current and future financial needs. You will drive sales through referrals to our specialists in home loans and business banking as well as generating new leads across various Banking products.
The Hours This is a branch-based role across Tuesdays and Wednesdays 8.30am - 4.30pm and Fridays 9am - 5.30pm .
What will I need to succeed? Banking experience is ideal, but not essential - your high-performer energy and unique ability to gauge and nurture strong customer relationships will be key to driving your success in this role Superior communication skills and experience in a customer-facing / sales environment Resilience , tenacity , and an ability to flex - no two days and no two customers are ever the same! A proven ability to meet and exceed performance KPIs with an uncompromising commitment to delivering an exceptional customer service Comfortable when working with numbers and adept at navigating multiple systems No banking experience? No problem. At Westpac, we're committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role.
What's in it for me? You'll play a significant part of the future of a business that has been around for 200 years. Our purpose is to create better futures together. We offer generous paid and unpaid parental leave for your nominated primary and support carers, including leave to organise adoptions, surrogacy, and foster care arrangements.
What is it like to work here? We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.
How do I apply? Start here. Just click on the APPLY or APPLY NOW button.
Do you need reasonable adjustments during the recruitment process? We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email
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